Cornman Farms Seasonal Event Bartender/Server

Description

ZINGERMAN'S CORNMAN FARMS in Dexter MIis hiring Event Bartender/Servers

• Do you have experience bartending or serving?
• Do you want to be a part of beautiful weddings and other events?
• Do you have a passion for providing excellent customer service?
• Do you have a flexible schedule and can work as late as 11:00 p.m.?

Summary

Our Bartender/Servers are responsible for meeting and exceeding the expectations of all guests.

Bartenders are responsible for the setup and maintenance of bars and beverage stations and cleaning up and breaking down of bars and beverage stations at the end of events.

Servers provide food service for private dining and smaller events throughout the season. While serving, employees will be responsible for delivering great customer service, resolving complaints, setting up and clearing tables as well as related sidework. Experience carrying trays preferred.

This is a fast paced position that will involve constant customer interaction and requires the ability to carry large, heavy objects on a continuous basis throughout a shift.

Occasional position

Days and Nights, Weekends, Flexible Hours Required

Rate: $20.00 per hour

Note: Bartender/Servers are eligible to participate in the Cornman Farms hourly tip pool.

Shifts can be as late as 11:30 p.m.

Schedules are posted typically 2 weeks in advance of event.

Reports to: Managers and Managing Partners

Our performance expectations are:

• Delivers the Zingerman's experience to all guests, including consistently going the extra mile and following the 5 Steps to Handling a Customer Complaint
• Sets up and breaks down portable bars and beverage stations at events
• Pours and serves beers and wines and mixes cocktails (measured pours)
• Serves drinks and/or food at events
• Abides by all laws in relation to serving alcohol including ensuring guests are not over served
• Assists with all functions at catering events as needed - setting up, tearing down, replenishing food, serving, cleaning
• Keeps the workspace clean, organized and sanitized
• Takes direction from the Event Lead or any manager on duty while working events
• Meets and exceeds all expectations of servicing and/or bartending event
• Responds quickly to requests from guests, co-workers, supervisors and managers while being accurate, polite and enthusiastic
• Follows up to ensure guest needs are met and exceeded
• Maintains a professional image at all times through actions and appearance
• Conducts all business in accordance with Zingerman's Guiding Principles and Bottom Lines
• Is timely and accurate in completing all assigned responsibilities
• Gives exceptional service to all customers at our events
• Completes training requirements in a timely manner

The Success Patterns for this position are:

• Has experience working in the foodservice/hospitality industry
• Has previous bartending and/or serving experience, preferably in a banquet setting
• Is TIPS, TAM or ServSafe Alcohol Certified (preferred)
• Can have a flexible schedule with an ability to work shifts on an on-call basis
• Able to work late nights
• Is able to follow directions in the moment, under time pressure, with a smile
• Can work long shifts that require standing/walking/bending throughout shift
• Has excellent communication skills
• Has the ability to handle multiple tasks at one time and stay focused.
• Stays well organized with a strong attention to detail
• Can safely lift and carry 50 pounds and move product up and down stairs

Successful Candidates will have the following Personal Characteristics:

• Has a reputation for giving great service to guests and co-workers
• Is passionate about great food and great service
• Is self-motivated, but is also comfortable asking for help
• Has strong interpersonal skills
• Is good at problem solving
• Works very effectively as part of a team