AM Server

2 years

At Ama, the AM Server role is more than job role its the pulse of our caffe. Various positions for the role including caffe/counter service, barista & table service. This position blends the precision and artistry of a barista with the grace, warmth, and acumen of a seasoned server (who enjoys working in the morning & daytime) . Our AM team members are important guides between our guests and our mission of intentional nourishment, regenerative dining, and sustainable hospitality.

Key Responsibilities

• Guest Engagement & Storytelling

  • Greet guests warmly and set the tone for a relaxed, intentional dining experience.

  • Share the sourcing, craftsmanship, and sustainability stories behind our menu.

  • Tailor recommendations to enhance guest satisfaction and increase check averages.

• Barista & Beverage Mastery

  • Prepare all espresso and coffee beverages to Ama standards balancing speed, precision, and artistry.

  • Maintain expert knowledge of coffee origins, flavor profiles, and brewing techniques.

  • Anticipate peak periods and prepare mise en place to handle volume without compromising quality.

• Caffe & Counter Service

  • Manage counter orders with the same care and depth of knowledge as table service.

  • Execute smooth transitions between counter and floor service during high-traffic moments.

  • Maintain an organized, guest-friendly caffe display and retail space.

• Financial Awareness & Sales Performance

  • Understand daily and weekly sales goals and actively work toward achieving them.

  • Upsell thoughtfully, pairing beverages, dishes, and retail items to maximize revenue.

  • Contribute to waste reduction and efficiency by following purchasing, prep, and preservation standards.

• Operational & Team Excellence

  • Arrive prepared, with all service and barista stations set and ready for the days first guest.

  • Communicate with kitchen and FOH teams to ensure accuracy and speed.

  • Support private events, tastings, and specialty service moments that grow Amas brand and revenue.

Qualifications & Experience

• Experience: 1+ year in a full-service or fine-casual dining environment preferred; barista experience highly valued.

• Skills: Strong verbal communication, guest connection, multitasking under pressure, and product knowledge.

• Values: Passion for sustainability, non-partisan wellness, and holistic well-being.

• Mindset: Proactive problem-solver, adaptable team player, and financially aware contributor.

Why This Role Matters

This role is the daily ambassador of Amas mission . Every coffee you serve, every table you touch, and every story you tell shapes guest loyalty, brand perception, and our shared financial success. As the heart of the caffe, your work not only drives revenue but also sets the cultural tone for the entire house.

Compensation: Hourly ($10.00 - $12.00) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Potential Bonuses, Wellness Program

Customer Service Skills

Sales Skills

Storytelling Ability

Collaboration skills

Financial Acumen

Attention to Detail

Time Management Skills

Ability to work in a fast paced environment

Knowledge of Food Sourcing

Understanding of Sustainability Practices

Ability to Foster Client Loyalty

Experience in High Quality Beverage Preparation

Event Engagement Skills

Commitment to Company Values

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