Dominicks Auto Repair, a trusted, family-owned business with over 40 years of experience serving Long Island, is looking for a Service Manager / Receptionist to join our team. We are seeking a reliable, customer-oriented individual to help manage front-office operations and help our busy shop run smoothly. If youre organized, professional, and thrive in a fast-paced environment, wed love to meet you!
What Youll Do:
Ensure customers receive only the services they truly need no upselling unnecessary repairs.
Be the first point of contact for customers, providing a welcoming and professional experience.
Check-in customers: take down their name, contact information, and service requests or concerns.
Manage customer communications, receive and make phone calls.
Work closely with our mechanics to communicate diagnoses and efficient workflow.
Order parts, get approval for work, and be in touch with customers throughout the repair process.
Uphold the high-quality service standards that have made Dominicks Auto Repair a trusted name for over 40 years.
Maintain accurate records of customer interactions, vehicle information, and service history.
Handle cash transactions with accuracy and responsibility.
Many tasks will be completed on our custom web-based invoicing software, with several other websites in use for cost estimating and parts ordering.
What Were Looking For:
Excellent computer skills - majority of workload requires typing and navigating the web
Punctuality and reliability are a must.
A team player who can manage multiple tasks and prioritize effectively.
Excellent communication skills and a customer-focused attitude.
Excellent cash handling skills and the ability to maintain accurate financial records.
A valid drivers license (required).
Ability to stay calm and professional under pressure.
Willingness to learn about automotive services and repair processes (automotive knowledge is a plus but not required well train the right candidate!).
Work Schedule:
Full-Time, Monday Friday
7:30 AM 6:00 PM (with a break for breakfast and lunch)
Why Work With Us?
Competitive pay with flexibility to accommodate your needs.
Enjoy breakfast and lunch on us - ordered from local delis, restaurants.
Enjoy discounted repair services for your entire household.
Family-owned business with over 40 years of experience and a strong reputation for quality service.
A supportive team environment where your contributions truly matter.
We provide training, so no automotive experience is necessary, but is preferred
Opportunities for advancement and a life-long career.
If youre ready to join a long-standing, customer-focused auto repair business, please send your resume or stop by to apply in person - ask for Leo. We look forward to meeting you!
What Youll Do:
Ensure customers receive only the services they truly need no upselling unnecessary repairs.
Be the first point of contact for customers, providing a welcoming and professional experience.
Check-in customers: take down their name, contact information, and service requests or concerns.
Manage customer communications, receive and make phone calls.
Work closely with our mechanics to communicate diagnoses and efficient workflow.
Order parts, get approval for work, and be in touch with customers throughout the repair process.
Uphold the high-quality service standards that have made Dominicks Auto Repair a trusted name for over 40 years.
Maintain accurate records of customer interactions, vehicle information, and service history.
Handle cash transactions with accuracy and responsibility.
Many tasks will be completed on our custom web-based invoicing software, with several other websites in use for cost estimating and parts ordering.
What Were Looking For:
Excellent computer skills - majority of workload requires typing and navigating the web
Punctuality and reliability are a must.
A team player who can manage multiple tasks and prioritize effectively.
Excellent communication skills and a customer-focused attitude.
Excellent cash handling skills and the ability to maintain accurate financial records.
A valid drivers license (required).
Ability to stay calm and professional under pressure.
Willingness to learn about automotive services and repair processes (automotive knowledge is a plus but not required well train the right candidate!).
Work Schedule:
Full-Time, Monday Friday
7:30 AM 6:00 PM (with a break for breakfast and lunch)
Why Work With Us?
Competitive pay with flexibility to accommodate your needs.
Enjoy breakfast and lunch on us - ordered from local delis, restaurants.
Enjoy discounted repair services for your entire household.
Family-owned business with over 40 years of experience and a strong reputation for quality service.
A supportive team environment where your contributions truly matter.
We provide training, so no automotive experience is necessary, but is preferred
Opportunities for advancement and a life-long career.
If youre ready to join a long-standing, customer-focused auto repair business, please send your resume or stop by to apply in person - ask for Leo. We look forward to meeting you!
Job ID: 488697527
Originally Posted on: 8/8/2025
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