Bear Restaurant - Food Runner

Company Description

A private Napa Ranch cultivating the future of wellbeing. Stanly Ranch - a land that was established with legacy in mind and furthers its progression now with enlightened 21st century ideals. A vanguard in the movement toward holistic wellbeing, Stanly Ranch empowers an immersive agricultural experience intended to not only revitalize those lucky enough to visit, but to leave them transformed. Guests, owners, and locals alike will be captivated by an active and engaged private ranch lifestyle uniquely curated to nourish the mind, body, and soul through a rare connection to the land and its bounty.

Job Description

Join our team as a Food Runner and be an integral part of service excellence for our guests in Bear. Deliver food and beverage to the guests' tables as assigned according to restaurant specifications, courteously and efficiently. Assist in the maintenance of the restaurant area and equipment. Provide quality service.

Key Responsibilities

Please note that this is not an exhaustive list of everything that needs to be done. Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates. Within this, the key responsibilities for this position are:

• Maintain complete knowledge of dining room layout.

• Maintain complete knowledge of all menu items, prices, preparation method/time, ingredients and quality standards of taste, appearance, texture serving temperature, portion size, garnish and method of presentation.

• Deliver food in accordance with Restaurant standards of service.

• Maintain complete knowledge of correct maintenance and use of equipment.

• Learn and effectively use P.O.S. system and manual systems.

• Maintain complete knowledge and comply with all departmental policies/service procedures.

• Complete all opening side duties as assigned

• Organize the assigned station and ensure readiness prior to guest arrival.

• Review daily specials and maintain awareness of 86'd items throughout the shift.

• Make all varieties of coffee in accordance with departmental standards.

• Retrieve all food orders from the Kitchen and place on trays in accordance with departmental standards.

• Retrieve all beverage orders from the Bar and place on trays in accordance with departmental standards.

• Understand and anticipate guests' needs and respond promptly.

• Acknowledge all guests, however busy and whatever time of day and maintain positive guest relations at all times.

• Be familiar with all hotel services/features and local attractions/activities.

• Handle guest complaints following the four step procedure and ensuring guest satisfaction.

• Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas.

• Complete closing side duties as assigned.

• Legibly document maintenance needs on work orders and submit to manager.

• Attend menu training, pre-shifts and other required meetings as scheduled.

• Hourly Rate: $17.00

Qualifications

Required Qualifications

• Prior experience in Food & Beverage service

• Experience in table service & positioning

• Responsible Beverage Service training certificate

Preferred Qualifications

• CPR certification

• Bilingual Spanish

• Prior experience with P.O.S. system.

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

SRGA Resort LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.