Front Drive Concierge / Bellman Courtyard/Residence Inn Kansas City Downtown/Convention Center Kansas City, MO
- Courtyard/Residence Inn Kansas City Downtown/Convention Center
- Kansas City, Missouri
- Full Time
Front Drive Concierge / Bellman
Courtyard/Residence Inn Kansas City Downtown/Convention Center
Kansas City, MO
Compensation: $19.00 to $20.00 per hour, plus tips
Summary
The Front Drive Concierge is the first impression of our 261-room downtown hotel. With the transition to self-parking, this role is essential in keeping our front drive organized, safe, and welcoming. The ideal candidate will have a big, friendly personality and a natural talent for engaging with guests.
Responsibilities include managing the flow of vehicles, keeping the area clear of congestion, and ensuring the space remains clean and clutter-free. You will greet arriving guests, direct them to our parking garage, assist with luggage carts, and, when needed, help unload vehicles. This role combines hospitality, organization, and energy to create a smooth arrival experience for every guest.
Essential Job Functions
Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet and escort arriving and departing guests to and from their accommodations
Retrieve and transport guest luggage
Provide a warm and friendly arrival experience for all guests.
Respond to guest inquiries and requests in a timely, friendly and efficient manner
Organize and store luggage, as needed, according to guidelines
Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
Be present outside on our front drive for the entirety of the shift. This person is to dress appropriately to be outside and engaging with incoming guests.
Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
Assist in the maintenance, appearance and functionality of equipment
Necessary Skills and Attributes
Adaptability
Dependable. Only applicants who have not struggled with attendance issues at previous jobs.
Formal Education
Ability to speak, read, and write English
Ability to lift up to 75 lbs.
Experience
Customer service-related roles.
Courtyard/Residence Inn Kansas City Downtown/Convention Center
Kansas City, MO
Compensation: $19.00 to $20.00 per hour, plus tips
Summary
The Front Drive Concierge is the first impression of our 261-room downtown hotel. With the transition to self-parking, this role is essential in keeping our front drive organized, safe, and welcoming. The ideal candidate will have a big, friendly personality and a natural talent for engaging with guests.
Responsibilities include managing the flow of vehicles, keeping the area clear of congestion, and ensuring the space remains clean and clutter-free. You will greet arriving guests, direct them to our parking garage, assist with luggage carts, and, when needed, help unload vehicles. This role combines hospitality, organization, and energy to create a smooth arrival experience for every guest.
Essential Job Functions
Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet and escort arriving and departing guests to and from their accommodations
Retrieve and transport guest luggage
Provide a warm and friendly arrival experience for all guests.
Respond to guest inquiries and requests in a timely, friendly and efficient manner
Organize and store luggage, as needed, according to guidelines
Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
Be present outside on our front drive for the entirety of the shift. This person is to dress appropriately to be outside and engaging with incoming guests.
Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
Assist in the maintenance, appearance and functionality of equipment
Necessary Skills and Attributes
Adaptability
Dependable. Only applicants who have not struggled with attendance issues at previous jobs.
Formal Education
Ability to speak, read, and write English
Ability to lift up to 75 lbs.
Experience
Customer service-related roles.
Job ID: 488917928
Originally Posted on: 8/10/2025
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