Receptionist / HR Admin

We are a customer focused custom manufacturer of quality food products to exacting standards that delight our customer and their consumers. The people of CTI Foods are our #1 ingredient that drive us to be the best custom food and culinary solutions team that has seven state-of-the-art food processing facilities and over 1,800 employees from Idaho, Iowa, Kentucky, Pennsylvania, and Texas. We are a company that Thinks Big and Acts Small. Employees are treated like family. In order to succeed, it takes every person working together, being nimble, and executing at the highest levels. It is our responsibility to provide you every opportunity and resource to achieve that success. Make an impact from day ONE at CTI Foods!

Provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.

Bilingual Skills Required

• Answers telephones and directs the caller to the appropriate associate. Will transfer a caller to an associates voice mailbox when the associate is unavailable.
• Assist HR with clerical duties : payroll, attendance, reporting and employee events
• Greets and directs visitors to the company.
• Takes and retrieves messages for various personnel.
• Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.
• Receives, sorts and forwards incoming mail. Maintains and routes publications.
• Coordinates the pick-up and delivery of express mail services and trucks. (FedEx, UPS, etc.)
• Assists in the ordering, receiving, stocking and distribution of office supplies.
• Assists with other related clerical duties such as photocopying, faxing, filing and collating.
• Promotes, adheres, and is responsible for Food Safety and Quality.
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Maintains safe and clean working environment by complying with procedures, rules, and regulations.
• Contributes to team effort by accomplishing related results as needed.

• Bilingual skills required (English and Spanish)
• Ability to apply understanding to carry out instructions furnished in written, oral or diagram form.
• High school diploma or equivalent.
• Proven work experience as a Receptionist, Front Office Representative or similar role.
• Proficiency in Microsoft Office.
• Hands-on experience with office equipment (e.g. fax machines and printers).
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude.