Physiotherapy Office Assistant/ Receptionist

We are looking for a receptionist/ front desk to join our clinic. The job consists of administrative and clerical duties. Past experience in a physiotherapy, chiropractic, dental, veterinary, etc. clinic is an asset but not mandatory. Training will be provided for the booking software (JaneApp) we use.

Who we are

We are a group of multidisciplinary clinics offering physiotherapy, registered massage therapy, chiropractic, and Active rehab services. Our clinics are located all over the Lower Mainland and Fraser valley. Our mission is to provide exceptional patient experiences, alleviate their physical problems, and help them achieve their highest physical potential through treatments, education, and physical training.

Job Duties:
Creates a welcoming environment by greeting patients, answering phone calls, and taking messages for practitioners.
Takes customer complaints or issues and passes them on to the appropriate parties.
Creates communicates with ICBC, WSBC, and other insurance providers via email, letters, or telephone.
Schedules and maintains practioners' schedules.
Provides support for teams when necessary.
Communicating, reporting, and patient follow-up calls.
Must have good time management, organizational and interpersonal skills;
General clinic daily operations, including front-end coordination and billing.
Qualification: Grade 12

Job Type: Morning and evening shifts are available.
Evening shift hours: 25-30 per week

Morning shifts hours: 30-35 per week

Salary: From $18 per hour plus vacation pay ( Based on experience and Skills)

Schedule: Morning shift hours
Monday to Friday
9 AM to 2 PM

Evening Shift:
Monday to Friday
2 pm to 7 PM

Shifts will be discussed on the day of interview.

Work Location: In person

Expected start date: ASAP.

Must have Car and driver license

Please send your resume with a phone number where you can reach you.