Host/Maitre D'

Job Title: Lead Host/Maitre d' - Hell or High Water Restaurant

Overview:

Hell or High Water is seeking a poised and polished Lead Host/Maitre d' to serve as the first and lasting impression of our upscale dining experience. This leadership role goes beyond standard hosting-coordinating the front door with precision, managing the guest list with intention, and setting the tone for excellence in hospitality.

Responsibilities:

Guest Experience & Presence

Greet every guest with professionalism, warmth, and genuine hospitality

Manage all reservations, walk-ins, and special requests using the reservation system

Maintain awareness of guest preferences, pacing, and VIP experiences

Handle guest concerns quickly and gracefully, ensuring satisfaction

Seating & Flow Management

Oversee table assignments and dining room pacing to maximize flow and guest experience

Communicate timing and table readiness with FOH and BOH teams

Anticipate service needs and adjust the seating strategy in real time

Leadership & Coordination

Train, schedule, and guide the host team to meet service standards

Lead pre-shift discussions related to guest expectations and service strategy

Maintain the cleanliness, presentation, and readiness of the host area

Operations & Standards

Collaborate with management to resolve service issues during shifts

Ensure accurate recordkeeping for reservations and waitlists

Support opening and closing duties for the front-of-house team

Qualifications:

1+ years of host or maitre d' experience, ideally in upscale or fine dining

Confident communicator with polished interpersonal skills

Proven team leadership and coordination abilities

Familiarity with reservation and POS systems (experience with Toast preferred)

Ability to multitask with grace under pressure

Compensation & Benefits:

Hourly pay: $17-$23 based on experience

Tip share eligibility based on role and shift responsibilities

Complimentary or discounted meals during shifts

Flexible scheduling with emphasis on work-life balance

Opportunities for growth in hospitality leadership

Join us at Hell or High Water to elevate the art of hosting and deliver unforgettable guest experiences. Apply now to bring a refined touch to the front of house.

Job Type: Full-time

Pay: $17.00 - $23.00 per hour

Expected hours: 25 - 40 per week

Benefits:
Employee discount
Flexible schedule
Shift:
Day shift
Evening shift

Work Location: In person