Front Desk position at Boutique Hotel

Position Overview:
We are seeking a friendly, organized, and professional Front Desk Associate to be the first point of contact for our guests. You will play a key role in creating an exceptional guest experience by providing a warm welcome, efficient service, and helpful support throughout each stay.

Key Responsibilities:
Greet all guests with a warm, genuine welcome upon arrival.
Check guests in and out efficiently and accurately using our hotel management system.
Respond to guest inquiries and requests in a prompt, courteous manner.
Manage room reservations, cancellations, and changes.
Handle payments, give tours of the property, and maintain accurate records.
Provide guests with information about the property, local attractions, dining options, and transportation.
Communicate effectively with housekeeping and management.
Maintain the cleanliness and organization of the front desk and the property.
Assist with light administrative tasks as needed.

Qualifications: 3+ Years working in a Hotel.