2 years
Job DetailsChef Christopher Kostow of The Restaurant at Meadowood has created The Charter Oak as a gathering place for members of our community.
Sommeliers at The Charter Oak will be responsible for serving guests and orchestrating the flow of dining room service. Successful members of the wine team will be polished, poised, comfortable having wine conversations of varying depths, all while balancing their floor and non-floor responsibilities. This position reports to the Head Sommerlier and the General Manager. Sommeliers at the Charter Oak must be capable of assisting Captains in curating each guest experience and managing a station of tables on the dining room floor. If the Head Sommelier is not working, the Sommeliers must be manage the day to day needs of the wine program (POS management, stocking, replenishing, updating staff, etc). Sommeliers are expected to assist with inventory at the close of each financial period as well as other upkeep and administrative tasks throughout the month. Our sommeliers are expected to be constantly growing, learning, and expanding their knowledge base. Finally, it is crucial that this position act as an ambassador to the Napa Valley community by building relationships with vendors, winemakers, industry professionals, and locals.
Sommelier Responsibilities: 90% Service / 10% Administrative
General Qualifications:
- Minimum of 3 years experience in Front of House, full-service dining room operations
- Previous experience working as a floor sommelier, or retail wine sales, are encouraged but not required assuming you can provide adequate working knowledge of our wine list and basic food and wine pairing
- Court of Master Sommeliers, WSET, or similar certification programs are encouraged, but not required
- Must be able to demonstrate an extensive depth of knowledge on wine, specifically Napa, California, Burgundy, and other classic regions
- Must be comfortable with basic financial calculations and controls including pricing wines correctly, conducting inventory, etc
- Comfort and confidence speaking directly with individuals and leading group discussions
- Approach service with an eye to detail and an always be improving mentality
Financials:
- Have a sound understanding of how we price wines and how to effectively manage cost in a high volume restaurant
- Assist in holding our team accountable for their average check and item sales goals
- Assist in controlling inventory through pour size and responsible service guidelines
Administrative:
- Assist with implementing wine training for new and existing staff members
- Provide constructive input on the pairings, BTG, and bottle programs to best match menu offerings and price points
- Ensure the POS (TOAST) is up to date and accurate for staff
To join our team, apply to this post or email [email protected] with your resume and a brief explanation of why you might be an excellent fit. A member of our team will be in touch promptly.
For more information about The Charter Oak, visit us at: www.thecharteroak.com or @the_charteroak on Instagram and Twitter
Compensation DetailsCompensation: Hourly ($16.00) plus tips
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Dining Discounts
Required SkillsCan Lift Up to 50 Lbs
Extensive Knowledge of Wine, Particularly Napa, California, Burgundy, and Other 'classic' Regions
Service Procedures
Ability to Lead Group Discussions and Have Wine Conversations of Varying Depths
Beer Knowledge
Experience in Front of House, Full Service Dining Room Operations
Budgeting
Comfort and Confidence Speaking Directly With Individuals
Wine Service
Ability to Manage a Station of Tables on the Dining Room Floor
Coffee Knowledge
Experience in Conducting Inventory and Basic Financial Calculations
Conflict Resolution
Ability to Curate Guest Experiences and Manage Wine Program Needs
Cocktail Making
Familiarity With Pos Management
Customer Service
Ability to Build Relationships With Vendors, Winemakers, Industry Professionals, and Locals
Events Management
Continuous Learning and Growth Mindset
Fine Dining Service
Ability to Provide Constructive Input on Pairings and Wine Programs
High Volume Service
Food and Beverage Pairing
Food Preparation
Food Safety Knowledge
Glassware Knowledge
Inventory Management
Office Suite Software
POS Systems
Financial Management
Reservation Management Platforms
Spirits Knowledge
Team Development
Staff Management of up to 20
Scheduling
Vendor Management
Wine Knowledge
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