Server
Ettan
518 Bryant St, Palo Alto, CA 94301, USA
Part Time Hourly ($18.20) plus tips
Expires: Aug 24, 2025
128 people viewed
Required Years of Experience
3 years
Job Details
Job Title: Server
Department: FOH Position
Status: Part-Time Non-Exempt
Reports To: General Manager, Assistant General Manager
JOB SUMMARY
The Server works in collaboration with the Busser and floor staff to provide an exceptional, efficient dining experience for Ettan guests. This position serves as the primary point of contact for diners, leading the flow of their dining experience, answering menu questions, troubleshooting any issues and communicating with the kitchen and floor staff to optimize the flow of service. This job description reflects the general level and nature of the job. It is not intended to be all inclusive.
PRIMARY DUTIES/RESPONSIBILITIES
Extend a genuine welcome and good-bye to all Ettan guests
Know table and seat numbers, standard and special table arrangements
Perform opening/closing server duties
Oversee specific section of tables while also assisting fellow servers as possible
Use of POS for: starting tabs, inputting orders; coursing orders correctly; transferring and closing checks
Process credit card, cash and gift card payments
Maintain awareness of the status of the restaurant as a whole during service to optimize collaboration and flow of service
Maintain in depth knowledge of Ettan's beer, wine, cocktails, and spirits
Maintain in depth knowledge of Ettan's food menu; awareness of dishes with potential allergens; ability to describe dishes, answer guest questions confidently and build an ideal menu for the table
Communicate with floor staff about necessary table arrangements before and during service
Maintain cleanliness and orderliness of the service areas and restaurant in general
Communicate with management about any disappointed guest experiences or special praise for their Ettan experience
Assist in training of new floor staff
SECONDARY DUTIES/RESPONSIBILITIES
Complete daily set-up, breakdown and side work
Participate in daily lineup discussions
Attend food & beverage education sessions as available
KNOWLEDGE/SKILLS/ABILITIES - REQUIRED
Ability to effectively communicate with and mentor staff
Ability to maintain calm and focus under pressure
Solid foundation of spirit, cocktail, beer & wine knowledge
Must be authorized to work in the United States
Current Food Handler and Unlawful Harassment training certificates
KNOWLEDGE/SKILLS/ABILITIES - PREFERRED
Ability to communicate in both English and Spanish
PHYSICAL REQUIREMENTS
The physical requirements listed are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Stand stationary and move throughout the restaurant for periods of time, up to 8 hours per day, 3-4 days per week
Continuous physical activity including walking, standing, twisting, sitting, bending, lifting, reaching, kneeling, stooping, crawling, wiping, climbing, pushing and pulling items weighing 50 pounds for distances of up to 20 ft.
Interpret and follow a variety of instructions and procedures furnished in written and oral formats
Work under pressure with changing, ambiguous priorities
Auditory and visual skills - Specific vision abilities required by this job include
close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Ability to work additional hours or shifts occasionally at the last minute
Ability to perform moderately strenuous physical work and repetitive hand and arm motions
Understand and respond to staff requests in a loud environment
EXPECTED HOURS OF WORK:
Shifts will be between the hours of 3:45 pm - 11:00 pm, Monday through Sunday, with days of the week varying based on business needs and employee availability.
Compensation Details
Compensation: Hourly ($18.20) plus tips
Benefits & Perks: Health Insurance, 401k, Dining Discounts
Required Skills
Customer Service Skills
Customer Service
Strong Communication Skills
Problem Solving Skills
Wine and Spirits Knowledge
Creating Strong Guest Relationships
Time Management
Strong Work Ethic
Ettan
518 Bryant St, Palo Alto, CA 94301, USA
Part Time Hourly ($18.20) plus tips
Expires: Aug 24, 2025
128 people viewed
Required Years of Experience
3 years
Job Details
Job Title: Server
Department: FOH Position
Status: Part-Time Non-Exempt
Reports To: General Manager, Assistant General Manager
JOB SUMMARY
The Server works in collaboration with the Busser and floor staff to provide an exceptional, efficient dining experience for Ettan guests. This position serves as the primary point of contact for diners, leading the flow of their dining experience, answering menu questions, troubleshooting any issues and communicating with the kitchen and floor staff to optimize the flow of service. This job description reflects the general level and nature of the job. It is not intended to be all inclusive.
PRIMARY DUTIES/RESPONSIBILITIES
Extend a genuine welcome and good-bye to all Ettan guests
Know table and seat numbers, standard and special table arrangements
Perform opening/closing server duties
Oversee specific section of tables while also assisting fellow servers as possible
Use of POS for: starting tabs, inputting orders; coursing orders correctly; transferring and closing checks
Process credit card, cash and gift card payments
Maintain awareness of the status of the restaurant as a whole during service to optimize collaboration and flow of service
Maintain in depth knowledge of Ettan's beer, wine, cocktails, and spirits
Maintain in depth knowledge of Ettan's food menu; awareness of dishes with potential allergens; ability to describe dishes, answer guest questions confidently and build an ideal menu for the table
Communicate with floor staff about necessary table arrangements before and during service
Maintain cleanliness and orderliness of the service areas and restaurant in general
Communicate with management about any disappointed guest experiences or special praise for their Ettan experience
Assist in training of new floor staff
SECONDARY DUTIES/RESPONSIBILITIES
Complete daily set-up, breakdown and side work
Participate in daily lineup discussions
Attend food & beverage education sessions as available
KNOWLEDGE/SKILLS/ABILITIES - REQUIRED
Ability to effectively communicate with and mentor staff
Ability to maintain calm and focus under pressure
Solid foundation of spirit, cocktail, beer & wine knowledge
Must be authorized to work in the United States
Current Food Handler and Unlawful Harassment training certificates
KNOWLEDGE/SKILLS/ABILITIES - PREFERRED
Ability to communicate in both English and Spanish
PHYSICAL REQUIREMENTS
The physical requirements listed are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Stand stationary and move throughout the restaurant for periods of time, up to 8 hours per day, 3-4 days per week
Continuous physical activity including walking, standing, twisting, sitting, bending, lifting, reaching, kneeling, stooping, crawling, wiping, climbing, pushing and pulling items weighing 50 pounds for distances of up to 20 ft.
Interpret and follow a variety of instructions and procedures furnished in written and oral formats
Work under pressure with changing, ambiguous priorities
Auditory and visual skills - Specific vision abilities required by this job include
close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Ability to work additional hours or shifts occasionally at the last minute
Ability to perform moderately strenuous physical work and repetitive hand and arm motions
Understand and respond to staff requests in a loud environment
EXPECTED HOURS OF WORK:
Shifts will be between the hours of 3:45 pm - 11:00 pm, Monday through Sunday, with days of the week varying based on business needs and employee availability.
Compensation Details
Compensation: Hourly ($18.20) plus tips
Benefits & Perks: Health Insurance, 401k, Dining Discounts
Required Skills
Customer Service Skills
Customer Service
Strong Communication Skills
Problem Solving Skills
Wine and Spirits Knowledge
Creating Strong Guest Relationships
Time Management
Strong Work Ethic
Job ID: 489536612
Originally Posted on: 8/15/2025
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