Scotts Seafood is Hiring a Cocktail Server

Scott's Seafood is Hiring a Cocktail Server Scott's Seafood on the River 4800 Riverside Blvd compensation: Minimum Wage plus Tips employment type: experience level: mid level job title: Cocktail Server Scott's Seafood on the River is looking to hire a cocktail server to work in the lounge area of the restaurant, weeknights and weekends. We are looking for an individual with excellent customer service skills to work in a fast paced environment who will be responsible for accurately taking orders, delivering food and drinks, processing payments, and maintaining a clean and organized work area. Cocktail servers also play a role in guest satisfaction by making recommendations, handling complaints, and ensuring a positive experience for all patrons. Key responsibilities and duties of a cocktail server include: - Taking and delivering food drink orders: Accurately recording and relaying orders and delivering orders to customers promptly and efficiently. - Providing excellent customer service: Greeting guests warmly, offering recommendations, and ensuring guest satisfaction throughout their visit. - Handling transactions: Processing payments, handling cash, and managing bills. - Maintaining a clean and organized workspace: Ensuring the bar area and serving stations are tidy and well-stocked. - Promoting the restaurant's offerings: Highlighting specials, suggesting drinks, and encouraging guests to return. - Adhering to alcohol service laws: Checking IDs and ensuring responsible alcohol consumption. - Addressing guest concerns: Handling complaints and resolving issues professionally and efficiently. - Working as part of a team: Collaborating with other staff to ensure smooth service. - Following established procedures: Adhering to restaurant-specific guidelines for service, dress code, and safety. Skills and qualifications that are beneficial for cocktail servers: - Strong customer service skills: Excellent communication, interpersonal skills, and a friendly demeanor. - Knowledge of beverages: Familiarity with different types of drinks, cocktails, and bar terminology. - Ability to work in a fast-paced environment: Multitasking, handling pressure, and maintaining composure during busy periods. - Point-of-sale (POS) system proficiency: Accuracy in processing payments and using MICROS POS systems. - Physical stamina: The ability to stand and walk for long periods and carry trays with food and drinks. - Adaptability and flexibility: Willingness to learn new things and adapt to changing situations. - Compliance with alcohol service laws: Understanding and adhering to legal requirements for serving alcohol, RBS certified - Teamwork and collaboration: Working effectively with other staff to provide excellent service. This position is a part time roll, 3 days a week. Nights, weekends, and holidays mandatory. Principals only. Recruiters, please don't contact this job poster. post id: ... updated: [ ]