Guest Service Agent

Guest Service Agent

Business Unit: The Quail

Location: Carmel-by-the-Sea

Working alongside the amazing team at The Quail, we are seeking a Guest Service Agent to support our Front Office Department.

• Work for a highly prestigious hotel located in sunny Carmel Valley, California.
• Learn and grow within a strong hospitality operation.
• Exceptional medical benefits, Employee discounts on Lodge, Golf, and Dining services.

Key Accountabilities

• Responsible for all guest services related to the objectives of the property.
• Handle guest check-in, check-out and sharing general knowledge about the property, our company, and local attractions.
• Provide prompt and courteous switchboard services by taking reservations and transferring phone calls.
• Work closely with the Housekeeping Department to ensure rooms are cleaned on time and special requests are honored

General Requirements

• Bachelor's Degree preferred or combination of education, training, and experience
• Able to work in fast-paced environment
• Great verbal communication skills
• Excellent computer skills
• Must be outgoing, sociable, and well spoken

Salary: $23.50 per hour

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