Wine and Service Manager

3 years

Greywind is in search of a dedicated and outgoing Wine and Service Manager to curate the wine list and help lead our service team in creating a one-of-a-kind guest experience.

This is an exciting opportunity to join the management team of award-winning Chef Dan Kluger at our location in Hudson Yards.

About Us:

We are a multi-unit restaurant concept including

• Greywind - Greenmarket-driven restaurant with American cuisine featuring seasonal, local ingredients at the forefront creating a playful, modern take on recognizable dishes using bold, unexpected flavors.
• The Bakery at Greywind - An all day bakery featuring a seasonal selection of housemade breads, baked goods, breakfast sandwiches, coffee, tea, salads and sandwiches.
• Spygold An intimate, firelit cocktail bar featuring modern versions of classic favorites highlighting seasonal ingredients and local, artisanal spirits.

As a team, we pride ourselves in going above and beyond for our guests and for each other.

About You:

• Authentic hospitality professional, willing to go the distance to exceed expectations and creatively surprise and delight
• Exhibits consistency in attitude and performance, especially in challenging situations
• Takes pride in the work, the relationships we build, and the product we deliver our guests
• Solution-based thinker with the ability to identify problems and work collaboratively toward solutions
• Possesses excellent communication skills and is comfortable managing a diverse group of people and seeks to understand different perspectives
• Loves the industry and is looking for learning opportunities and long term career growth
• Passionate about wine! Experienced in building a wine list, maintaining a sizable inventory, educating a team, and assisting with sales in the dining room

Benefits:

• Compensation $70-$80k annually based on experience
• Health, Dental and Vision insurance plans with company contribution
• Commuter benefits
• 10 PTO days per year in the first two years of employment 15 days per year in the third year of employment
• Employee dining discounts
• Fully comped meal at any location once per quarter
• 401K after the first full year of employment

The Role:

As the Wine and Service Manager, you will primarily be responsible for providing a managerial presence on the restaurant floor during service. The Service Manager will support the FOH management team to ensure line staff perform as required to create an enjoyable, casual dining experience for guests while maintaining high standards of service. This role also acts as a sommelier in service, maintains inventory of and curates the wine list, and has a large focus on staff education.

The Service Manager will also assist the Food & Beverage Director with the administration of day-to-day operations of the restaurant, including implementing and ensuring adherence to company policies and completing special projects.

Learning Requirement

• We require you to hold the Food Protection certification from NYC DOH, if you are already certified please bring in your certification for our records. If not, we ask that you enroll and take this course in the first 30 days of employment. Please let us know if you already have this.
• See:

Physical Demands

The physical demands described here are representative of those that must be met by an employee in this position to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the manager is regularly required to stand for long periods, use hands and fingers, communicate verbally, and hear. Employees in this position are frequently required to reach with hands and arms, climb, balance, taste, and smell. Employees are also occasionally required to walk, stoop, kneel, crouch, crawl, and either lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

Compensation: Salary ($70,000.00 - $80,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts

Leadership

Team Management

Customer service excellence

Problem Solving

Collaboration

Adaptability in Challenging Situations

Attention to Detail

Creativity in Guest Experience

Ability to Work Under Pressure

Time Management

Interpersonal Skills

Knowledge of Food and Beverage Pairings

Training and Development of Staff

Commitment to Continuous Learning

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