Receptionist (Office Services)

10 East 40th Street
9th floor
New York , NY 10016

Job Title: Office Services Associate - Hospitality/Reception

Reports To: The Office Services Associate - Hospitality will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.

SPS is seeking an Office Services Associate - Hospitality for a client, a leading global private equity firm. This Admin Assistant welcomes all visitors and colleagues alike as the first point of contact upon arrival. This hospitality-focused person understands they set the stage for the experience on the touchpoint journey. The ideal candidate should be organized, professional, and have a passion for service. As the first point of contact for visitors and callers, this individual will deliver a seamless, high-touch experience that reflects the firms commitment to professionalism and exceptional hospitality. This role combines reception duties, hospitality, and light administrative support to ensure a world class experience for both employees and guests.

Overall, this position continuously offers the highest level of service to all clients and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service.

Typical Work Schedule: Mondays to Fridays 8AM - 6PM

What You Will Be Doing:

• Greet and assist visitors, delivering an exceptional first impression.
• Answer and route calls promptly and professionally, including confidential inquiries.
• Oversee conference room scheduling, meeting preparation, and catering coordination.
• Prepare and reset meeting spaces before and after events.
• Maintain a clean, organized reception area and offer refreshments to guests.
• Provide light administrative support to internal teams as needed.
• Act as a proactive, collaborative team player with a hospitality-focused mindset.

Qualifications

• 2-4 years of reception or hospitality experience, ideally in financial services or hospitality environments.
• Exceptional customer service, communication, and interpersonal skills.
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced setting.
• Proficient in Microsoft Office Suite; comfortable learning new systems.
• Professional demeanor with the ability to handle sensitive information discreetly.

Travel: None or Negligible

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.