Floor Manager

3 years

Centrolina is hiring a Floor Manager! A beautiful, light filled dining experience featuring an extensive Italian wine list, craft cocktails and an adjoining small European market which serves as daily inspiration for what we do. Across Palmer Alley is Piccolina, our sister cafe, serving wood fired cuisine, hand made pastries, espresso and wine.

We are a fast paced, growing company looking to add passionate hospitality professionals to our team.

Specific duties:

• Perform proper execution of opening and closing procedures, pre and post service duties.
• Inspect dining room before service.
• Keep abreast of reservations, seating plans and react to special requests.
• Monitor service to guests in all areas of the restaurant and market and ensure team members' adherence to service standards.
• Enhance guest relations and turn new customers into repeat customers.
• Recover guest complaints and opportunities with positive outcome

Ideal candidates possess:

• 3 years of progressive management experience in the hospitality industry. Experience in Italian food and wine preferred.
• A warm and natural sense of hospitality and the ability to deliver exceptional guest experiences.
• A professional and polished approach to leadership.
• Positive attitude and strong work ethic, a team player.
• An ability to lead service in a fast paced atmosphere.
• Excellent verbal and written communication skills.

About Centrolina:

Centrolina is dedicated to a diverse environment and sustainable food system. We purchase our ingredients from small farmers in Washington DC, Maryland, Virginia, Pennsylvania and Delaware. Centrolina is a recognized Leader in the James Beard Foundation Sustainable Seafood program. Our seafood program was rated 99% sustainable by the Foundation. We are a proud member of Slow Food USA. Chef Amy Brandwein and Centrolina has been James Beard nominated 8 times, 2026 Outstanding Restaurant, 2025 Outstanding Chef. Nominated 2026 Chef of the Year RAMW.

Centrolina is conveniently located steps by Metro Center and Verizon Center metro spots.

Benefits:

• Competitive salary + Annual Bonus Incentive Plan
• 2 days off per week/Appropriate Work Schedule
• Employee Health Care Plan
• Employee Discount on Market Goods & Dining
• Vacation Leave
• Employee Financial Advisor
• Closed Major Holidays (Thanksgiving, Christmas Day, NY's Day, Labor Day)

We are an equal opportunity employer, advancing diversity and inclusion in all ways.

974 Palmer Alley NW
Washington, DC 20001
www.centrolinadc.com

Compensation: Salary ($65,000.00 - $72,000.00)

Benefits & Perks: Health Insurance, Paid Time Off, 401k, Commuter Benefits, Potential Bonuses, Dining Discounts

Customer Service

Strong Leadership Skills

Progressive Management Experience in the Hospitality Industry

Customer Service Orientation

Adaptability in a Fast Paced Environment

POS Systems

Team Leadership

Problem Solving Skills

Experience in Italian Food and Wine Preferred

Time Management

Ability to Work Under Pressure

Team Management

Culinary Knowledge

Warm and Natural Sense of Hospitality

Knowledge of Hospitality Industry Standards

Adaptability to Changing Situations

Training Others

Sales Skills

Team Management Skills

Cultural Awareness

Exceptional Guest Experience Delivery

Conflict Resolution skills

Commitment to Sustainability

Conflict Resolution

Knowledge of Food Safety Standards

Professional and Polished Leadership

Ability to Train and Mentor Staff

Scheduling

Time Management Skills

Positive Attitude and Strong Work Ethic

Interpersonal Skills

Beverage Service

Cultural Awareness in Food and Beverage

Team Player

Sales and Marketing skills

Wine Service

Networking skills

Ability to Lead Service in a Fast Paced Atmosphere

Service Procedures

Excellent Verbal and Written Communication Skills

Inventory Management

Food and Beverage Pairing

Ordering / Purchasing

Reservation Management Platforms

Leadership

Attention to Detail

Teamwork

Organizational Skills

Positive Attitude

People Skills

Work In a Fast-Paced Environment

Work Well Under Pressure

Problem Solving

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