Server

2 years

Ballyhoo Hospitality Group i s seeking an energetic, hospitality focused Server to join our team at Zenzi Den in Glenview. Glenview is a beautiful, modern town that is easily accessible from the city via a quick train ride or a short commute off I-94.

Concept Overview: Tucked into downtown Glenview, Zenzi Den is Ballyhoo Hospitalitys newest concept, arriving Spring 2026. The space blends Japanese-inspired comfort with a buzzy, come-as-you-are energy, layered with natural textures and intentional design. Thoughtfully sourced meats, seafood, and vegetables hit the robata grill, where live fire does what it does best, deep flavor, real soul. Whether youre settling in for a low-key dinner or gathering the crew, Zenzi Den brings Ballyhoos signature feel-good dining and genuinely warm hospitality to the table.

Server Job Summary: As the primary point of contact for guest interactions in the dining room, the Server
is responsible for selling & serving food & beverages using their knowledge, hospitality and
service skills. Must be pleasant, conscientious and professional with excellent knowledge of
food & alcoholic beverage selections. Must be comfortable suggesting food & wine pairings,
craft beers, and aperitifs and familiar with local beverage products. Must be able to operate
effectively as part of a team, communicate clearly, ensure smooth service operations and
provide consistent, pleasant, quality service.

We offer:

• Paid Leave
• 401k with vested employer match
• Medical, Dental, and Vision Insurance
• Opportunities for professional growth and development
• A supportive and inclusive work environment
• The chance to be part of a renowned and growing restaurant group known for its culinary artistry and welcoming ambiance
• Employee dining privileges

Essential Duties and Responsibilities:

• Greet and seat guests promptly and professionally.
• Guide guests through their dining experience with knowledge and hospitality focus.
• Take and submit food and beverage orders through a point of sale system - Toast.
• Communicate dietary restrictions, allergies, and special requests to the kitchen and bar.
• Deliver food and beverages accurately and ensure guest satisfaction.
• Collaborate with service staff to clear and reset tables efficiently.
• Manage guest financial transactions and verify the accuracy of daily sales and payment reconciliation.
• Assist with cleaning and maintaining the dining area and other restaurant tasks as needed.
• Participate in Pre-Shift meetings and stay informed about menu items.
• Perform other duties as assigned.

Qualifications:

• Must be at least 21 years old.
• High school diploma or equivalent required.
• Minimum of 2 years of dining experience preferred.
• Maintain a BASSET and ServSafe Food Handlers Certification.
• Extensive knowledge of food and beverage preparation and handling.
• Excellent interpersonal, communication, and time management skills.
• Ability to work efficiently under pressure and in a fast-paced environment.
• Proficient with Point of Sale systems (Toast preferred).
• Must be able to work Weekends, Evenings and Holidays
• Ability to lift and move up to 50 pounds and carry trays of food weighing up to 25 pounds.

If you are a dedicated Server with a passion for delivering exceptional service and a keen eye for detail, we invite you to apply and bring your talents to Ballyhoo Hospitality. Join us in creating unforgettable dining experiences and making our restaurant a neighborhood destination.

Why Join Us?

• Opportunity to work in a dynamic and friendly environment.
• Gain valuable experience in the hospitality industry.
• Be part of a team that values growth and development.

How to Apply:

Interested candidates should submit their resume and a brief cover letter outlining their relevant experience

Ballyhoo Hospitality Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation: Hourly ($9.00) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts

Strong customer service orientation

Attention to Detail

Ability to work in a fast paced environment

Ability to Multitask

Time Management Skills

Adaptability in a Dynamic Environment

Ability to Handle Multiple Tasks Simultaneously

Team Collaboration Skills

Problem Solving Skills

Time Management

Ability to Handle Stressful Situations

Adaptability to Changing Situations

Knowledge of Dining Etiquette

Ability to Handle Stress

Team Collaboration

Positive Attitude

Multitasking Abilities

Ability to follow instructions

Ability to Work Under Pressure

Strong interpersonal skills

Willingness to learn and grow

Cultural Awareness

Culinary Knowledge

Cultural Awareness and Sensitivity

Conflict Resolution

Sales Skills

Professionalism

Conflict Resolution skills

Willingness to Learn and Grow Professionally

Ability to Follow Health and Safety Regulations

Strong Work Ethic

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