Server

3 years

New bar in the East Village is looking for team members for opening!

Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner. This role will play an integral part in ensuring our customers have exceptional dining experiences. To succeed in this role, you will need to have a positive attitude and ability to work well with other FOH team members, and kitchen staff. At all times, servers are expected to be attentive to our guests' needs, making them feel welcome, comfortable, important and relaxed.

The right person will be passionate about food and service and thoroughly enjoy creating excellent experiences for our customers. The ideal candidate will have a friendly, outgoing disposition and previous experience working as a Server in a bustling, fast-paced setting.

Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers.

Responsibilities:

• Prepare room for dining by setting condiments, napkins, service plates, utensils, and table tents.
• Protect establishment and guests by adhering to sanitation, safety, and alcohol beverage control policies.
• Provide welcoming greetings and take all food and drink orders from guests accurately and with a positive attitude.
• Help guests select food and beverages by providing knowledgeable menu suggestions; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation and dietary restrictions questions.
• Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen is running out of any items, etc.
• Transmit orders to beverage stations and kitchen by recording guests' choices through the POS; marking clearly guests' special dietary needs and special requests.
• Keep kitchen staff informed by noting the timing of meal progression.
• Serve orders by picking up and delivering guests' choices from the food pass; deliver accompaniments and condiments from service stations as requested.
• Maintain table maintenance by performing steps of service and removing courses as completed, if needed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
• Following basic service steps and properly opening and pouring beer, wine, low alcoholic beverages at the tableside.
• Obtain revenues by totaling charges; issuing bills; accepting payment; informing bill and payment progress to the host team; returning change or credit card and signature slip to guests.
• Conclude dining experience by acknowledging choice of restaurant; inviting guests to return.
• Contribute to teamwork each shift by assisting other team members with delivering food, drinks, and/or desserts to guests that might not be in your assigned section.
• Perform basic cleaning tasks as needed or directed by a supervisor or manager.
• Fulfill both assigned and running side work throughout the shift.
• Ability to handle money accurately and operate the Toast POS system.
• Assist with special events as needed.
• Adhere to grooming and appearance standards consistently.
• Promptly address customer service issues and refer customers to management when necessary.
• Other duties as assigned by ownership, management, or supervisors

Compensation: Hourly ($11.35) plus tips

Benefits & Perks: Dining Discounts

Strong Communication Skills

Ability to Multitask

Customer Service Orientation

Team Collaboration

Attention to Detail

Problem Solving Skills

Time Management

Adaptability in a Fast Paced Environment

Knowledge of Food and Beverage Pairings

Conflict Resolution skills

Ability to Work Under Pressure

Sales Skills

Knowledge of Health and Safety Regulations

Ability to follow instructions

Positive interpersonal skills

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