Sommelier

3 years

Job: Sommelier within the Kuma Hospitality Group

POSITION PURPOSE:

Responsible for the recommendation and sales of wine, sake and other beverages to guests and to help ensure the enjoyment of dining patrons at a Michelin-star level.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

• Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture.
• Being knowledgeable about different types and regions of wines from all over the world.
• Helping customers choose the correct wine for a meal and/or budget for either a la carte of tasting menus.
• Getting glassware as needed for wine service, including wine pairings.
• Notifies Beverage Director & Head Sommelier of any beverages that are 86ed or low.
• Assisting Beverage Director & Head Sommelier with recommendations for ordering wines that best fit the menu and patrons.
• Works as a member of the beverage team. Interacts with the service team in a positive manner. Assists others whenever needed.
• Interacts with people beyond giving and receiving instructions, particularly in resolving Guest complaints.
• Supports Beverage Director & Head Sommelier in preparing wine orders on a daily/weekly basis.
• Set up and break down every day before and after service.
• Anticipate and service the guests needs before requests are made.
• Follow proper time and attendance and uniform procedures
• Be ready to provide education throughout wine tastings, by the glass and pairing descriptions and assist with new team members.

Compensation: Hourly ($17.00) plus tips

Estimated Weekly Tips: $2,500.00

Benefits & Perks: Paid Time Off, Commuter Benefits, Dining Discounts

Customer Service Skills

Knowledge of Different Types and Regions of Wines From All Over the World

Wine Cellar Organization

Team Collaboration

Ability to Help Customers Choose the Correct Wine for a Meal and/or Budget

Problem Solving Skills

Service Procedures

Communication Skills

Wine Service Including Wine Pairings

Time Management

Food and Beverage Pairing

Sales Skills

Ability to Anticipate and Service Guest's Needs Before Requests Are Made

Adaptability

Team Development and Training

Experience in Ordering Wines That Best Fit the Menu and Patrons

Culinary Pairing Knowledge

Wine Knowledge

Conflict Resolution

Ability to Work as a Member of a Beverage Team

Training and Mentoring Skills

Wine Service

Proactive Service Orientation

Strong Interpersonal Skills for Interacting With Guests and Resolving Complaints

Organizational Skills

Can Lift Up to 50 Lbs

Interpersonal Skills

Ability to Assist With Wine Orders on a Daily/Weekly Basis

Glassware Knowledge

Ability to Set Up and Break Down Before and After Service

Customer Service

Experience in Providing Education During Wine Tastings and Pairing Descriptions

POS Systems

Strong Time Management and Attendance Skills

Food and Wine Pairing

Regional Wine Knowledge - France

Spirits Knowledge

Communication

Positive Attitude

Beer Knowledge

Teamwork

Beverage Service

Attention to Detail

Staff Training

Hospitality Minded

Fine Dining Service

Read more