Valet Cashier - Borgata

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Valet Cashier , you will be the first impression of our exceptional service, welcoming guests with a warm smile and providing top-notch assistance throughout their stay! By understanding their unique stories and needs, you will create memorable experiences that leave a lasting impact long after they leave. If you're passionate about providing outstanding service and enjoy making connections with guests, we want you to be part of our dynamic team!

THE DAY-TO-DAY:

• Warmly greet and assist all guests at the Valet areas while providing courteous, efficient and enthusiastic service

• Monitor and direct the traffic in designated areas and at the Hotel Valet and Casino Valet while ensuring that safety equipment is used

• Accommodate guests requiring special assistance and aid, such as issuing scooters and wheelchairs

• Input incoming valet tickets into computerized system for valet parking customers and maintain on-hand cash

• Input Information into the appropriate system from the valet ticket within 15 minutes of receiving it; perform ticket reconciliation at the end of the shift to ensure all retrieved vehicles are taken out of the system

• Maintain a clean and safe working area by picking up trash, sweeping valet areas and keeping valet booths clean; promote and maintain the highest level of customer service to all guests while staying alert to their need

• Respond effectively to guest inquiries in person or via phone related to the property, directions and the local area while providing excellent guest service

• Respond to and resolve guest complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate and resolve potential difficulties within scope of authority; otherwise refer the matter to management

THE IDEAL CANDIDATE:

• Prior cash handling experience preferred

• Able to effectively communicate in English, in both written and verbal form

• Ability to multi-task and work well in a fast paced, team-oriented environment

THE PERKS & BENEFITS:

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

Pay Rate:

The rate for this role is:

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW ? Apply today!