Lead Host

3 years

Job Overview
We are seeking a friendly and organized experienced assistant manager or host to join our team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and efficient seating arrangements. This role requires excellent customer service skills, a positive attitude, and the ability to manage time effectively in a fast-paced environment. The assistant manager or host will play a crucial role in creating an enjoyable dining experience for our guests.

Responsibilities

• Greet and welcome guests as they arrive, ensuring they feel valued and appreciated.
• Manage the seating chart and assign tables based on guest preferences and availability (OPENTABLE: strong experience)
• Maintain an organized waiting list during busy periods, communicating wait times clearly to guests.
• Provide menus and inform guests about daily specials or promotions.
• Collaborate with servers , chef, kitchen staff to ensure smooth service flow.
• Address guest inquiries and concerns promptly and professionally.
• Assist with maintaining cleanliness in the dining area, including resetting tables for new guests.
• Support the team in achieving sales goals by promoting menu items and specials.

Experience

• Previous experience in customer service or hospitality is preferred but not required.
• Skills in wireless sales or retail sales are a plus, as they contribute to effective guest interactions.
• Basic math skills for handling reservations or managing waitlists are beneficial.
• Strong time management abilities to prioritize tasks efficiently during peak hours.
• Familiarity with budgeting or market trends can enhance the overall guest experience.

Join our team as an aassistant manager or host and help us create memorable experiences for our guests!

Job Type: Part-time

Pay: $18.00 - $22.00 per hour

Expected hours: 22 27 per week

Shift:

• Evening shift

Work Location: In person

Compensation: Hourly ($18.00 - $22.00)

Organizational Skills

Communication Skills

Team Collaboration

Problem Solving Skills

Attention to Detail

Adaptability in a Fast Paced Environment

Sales Skills

Interpersonal Skills

Conflict Resolution skills

Ability to Multitask

Customer Relationship Management

Empathy Towards Guests

Ability to Work Under Pressure

Time prioritization

Creativity in Promoting Menu Items

Customer Service

High Volume Service

POS Systems

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