1 year
Job DetailsBoka Restaurant Grou p and Top Chef/Iron Chef winner , Stephanie Izard , are currently seeking a Host to join the team of Cabra , located on the top floor of The Hoxton Chicago.
***Must have Friday, Saturday, and Sunday availability!!!***
Benefits & Perks: Health, Dental, and Voluntary Benefits Package (available after 90 days), employer-sponsored mental health and resource program, 401(k) program, career mentorship and growth potential, and dining incentives across our 20+ establishments!
About Boka Restaurant Group: Boka Restaurant Group is a James Beard Award-winning group, anchored by partnerships with some of Americans greatest chefs. With a firm belief that genuine hospitality makes the world a more human place, we strive beyond convention to believe in and support each other, care for our communities, and work together to build the world we want to live in. View our restaurants here:
About Cabra: Cabra , which translates to goat in Spanish, draws inspiration from Stephanie Izards travels throughout Peru in Lima, Arequipa, and Cusco where she captured some of the vast flavors and culture from her experiences abroad. A bright restaurant sitting atop Chicagos Fulton Market District, Cabra celebrates a vibrant dining experience featuring two outdoor dining areas, panoramic views, and an airy, lively atmosphere making for a true getaway.
Host's Responsibilities :
Accountable for ensuring the proper flow of service by managing the seating of guests while providing exceptional guest service and exceeding expectations
- Follow steps of service to provide a quality guest dining experience
- Maintain the reservation book during a shift to ensure the proper flow of service
- Ensure a professional and friendly communication style with all guests during service, on the phone, or during email communication
- Consistently check on and communicate menu counts and wait times
- Maintain an organized and inviting host stand and coat check area
- Ring all to-go food and beverage items and properly handle payments with 100% accuracy
- Proactively maintain and update guest notes in the restaurants reservation software
- Always follow proper sanitation practices
- Responsible for completing all opening, mid-shift, and closing procedures in a timely manner
Qualifications:
- Friday, Saturday, and Sunday availability are a must!
- Knowledge of OpenTable
- Previous host experience
- Customer service skills
- Appropriate customer language/communication
This is an ideal position for someone who is dedicated to providing great service and is seeking to become a member of a hard-working and fun team!
Physical Requirements:
- Lift and move up to 10 pounds; frequently lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 pounds
- Safely and effectively use all necessary tools, equipment, and cleaning chemicals
- Stand and walk for an entire shift, including moving safely through all areas of the restaurant which may include stairs, uneven, and/or slick surfaces
- Ability to bear exposure to hot and cold environments
If you feel you meet the requirements, are a team player, experienced, passionate, and dedicated to your craft, we want to hear from you! Please reply with a copy of your resume AND a cover letter detailing why you'd be a great addition to our team!
Compensation DetailsCompensation: Hourly ($20.00 - $25.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, 401k, Dining Discounts
Required SkillsCommunication
Ability to Manage Guest Seating Effectively
Exceptional Guest Service
Strong Communication Skills
Customer Service
Proper Sanitation Practices
Knowledge of Open Table
Ability to work in a fast paced environment
Ability to Lift and Move Objects Up to 50 Pounds
Teamwork and Collaboration
Standing for Long Periods of Time
Problem Solving Skills
Use of Necessary Tools, Equipment, and Cleaning Chemicals
Adaptability to Changing Situations
Customer Service Skills
Ability to Handle Payments Accurately
Ability to Stand and Walk for Entire Shift
Commitment to Sanitation Practices
Multitasking
Physical Stamina and Strength
Ability to Work in Hot and Cold Environments
Ability to Multitask
Proper Communication With Guests
Reservation Management Platforms
Dedication to Providing Great Service
Sanitation Practices
Willingness to learn and grow
Teamwork
Opening, Mid Shift, and Closing Procedures
Work In a Fast-Paced Environment
Physical Requirements: Lifting, Moving, Use of Tools and Equipment, Ability to Stand and Walk for Entire Shift
Professionalism
Attention to Detail
Organizational Skills
People Skills
Work Well Under Pressure
Positive Attitude
Decision Making
Proactive
Problem Solving
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