1 year
Job Details estela is looking for a SommelierOne of the most celebrated restaurants in the United States, estela is an intimate downtown bistro from chef Ignacio Mattos that can be experienced in many ways, whether its a thrilling dinner in the dining room, a leisurely weekend brunch with friends, or a late-night drink at the bustling bar. Since opening in 2013, the restaurant has served several signature dishes that are now considered New York City classics, while always offering guests something new to try. Estela holds one Michelin star, among many other major accolades.
The Sommelier is responsible for making knowledgeable recommendations of wine and food pairings from the menu and overseeing the serving of wine to guests for service. This position will ensure food and beverage service runs smoothly and that patrons have enjoyable dining experiences by offering wine pairing suggestions. The Sommelier will maintain, restock, and store wine in accordance with the restaurants wine program.
This is a part time position to start. Weekend availability is required.
Key Focus
- Contribute to an exemplary guest experience
- Advise guests on wines based on their personal tastes and food choices
- Educate other staff members on current offerings for wine and beverage
- Manage wine cellar and ensure its fully stocked for daily service
- Ensure wine station is maintained, clean and stocked
Personnel:
- Ensure compliance with occupational, health, and safety standards.
- Participate actively during pre-shift meeting to assist in educating staff member s on current wine offerings and pairings.
- Ensure consistent communication with staff members, management , and the kitchen during service.
- Demonstrate ability to aid co-workers during service while successfully maintaining responsibilities.
Guest Service
- Ensure all guests consistently receive courteous and efficient service from all team members.
- Maintain a welcoming and organized restaurant environment by following all steps of service .
- Anticipate guest needs and create strong guest relationships. Guest recognition is expected for regular recurring guests.
- Respond promptly to guest concerns and complaints involving management when necessary.
- Maintain guest satisfaction by monitoring, evaluating , and assessing food / beverage service offerings to suggest improvements.
- Determine and prepare various dining room operation guidelines and recommend improvements.
- Assist the Wine director with planning, purchasing and organizing the restaurants wine program.
Service Standards
- Act as part of the team to maintain the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service.
- Reliably complete all assigned side work .
- Demonstrate knowledge of Department of Health (DOH) standards.
Company Values:
- Understanding that we require a positive and respectful attitude in the workplace.
- Understand and strive to behave in a way that is in line with the companys values of respect, excellence, transparency, and resilience.
Benefits:
- Medical, Dental and Vision insurance for full time employees
- Commuter Benefits
- Personal Paid Time Off
- Company Parental Leave
- Discounted Gym Membership
- Dining Discounts
- Employee Wellness Program
Physical Demands:
- The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, standing for long periods, bending, and moving intermittently during working hours.
The duties of this position may change from time to time. Mattos Hospitality reserves the right to add or delete duties and responsibilities at the discretion of Mattos Hospitality or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
We are an equal opportunities employer, all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Compensation: Hourly ($11.00) plus tips
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts, Wellness Program
Required SkillsService Procedures
Knowledgeable in Wine and Food Pairings
Knowledge of Wine and Food Pairings
Wine Cellar Management
Strong Communication Skills
Communication Skills
Customer Service
Ability to Educate Team Members on Wine Offerings
Ability to Educate Other Staff Members on Current Offerings for Wine and Beverage
Wine Service
Problem Solving Abilities
Experience Managing a Wine Cellar
Communication
Knowledge of Department of Health standards
Customer Service Skills
Physical Abilities to Lift and Move Items
Recommendation Skills
Ability to Anticipate Guest Needs
Teamwork
Ability to Maintain Cleanliness and Appearance Standards
Food and Beverage Pairing
Organization
Ability to lift up to 50 pounds
Staff Education on Wine Offerings
Leadership
Inventory Management
Education and Training
Cellar Management
Cocktail Making
Compliance With Health and Safety Standards
Occupational Health and Safety Standards Compliance
Problem Solving
Spirits Knowledge
Team Communication
Physical Stamina
Wine Knowledge
Guest Service
Guest Relationship Building
Guest Satisfaction Monitoring
Wine Program Planning and Purchasing
Service Standards Adherence
Knowledge of Department of Health (DOH) Standards
Positive and Respectful Attitude
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