Housekeeping Lead

What's in it for you...

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• 401(k) enrollment after 30 days!
• Professional development and promotion opportunities!

About this job...

The Housekeeping Supervisor supports training and development of the housekeeping team while promoting the cleanliness and productivity goals of the housekeeping department. Responsible for inspecting rooms and public spaces, ensuring availability and accessibility of necessary supplies, and supporting a safe and structured work environment. The Housekeeping Supervisor plays a critical role in overall employee and guest satisfaction.

What you'll be doing...

• Provide direction and support to Housekeeping team, ensuring the Housekeeping Department is run in a smooth, efficient manner.
• Responsible to oversee the day-to-day operation of the housekeeping department to maintain the standards of service and cleanliness.
• Maintain clear and consistent communication with the Reception team to ensure guest needs, special requests, and room status updates are accurately and promptly executed, supporting a seamless guest experience and efficient daily operations.
• Inspect guest rooms and public spaces to ensure cleanliness, adherence to brand standard, and overall guest satisfaction
• Helps to ensure a clean and safe working environment, with continual emphasis on promoting employee health and safety.
• Assists in training colleagues in proper safety techniques.
• Responsible for the department orientation and training of new housekeepers and following up to ensure company and brand standards are met.
• Engage in effective leadership techniques to motivate and encourage team members toward the common goal of guest satisfaction.
• Assist in resolving issues as they arise to promote department stability.
• Clean guest rooms when necessary
• Complete additional tasks as assigned by management

Requirements...

• Able to speak, read, write, and understand the primary language(s) used in the workplace
• Able to stand, walk, reach, bend, stoop, and pivot frequently
• Able to lift, lower, and maneuver up to 50 pounds; able to push/pull up to 150 pounds
• Experiences as a housekeeper or houseman preferred

About The Weston Hotel

The Weston is an award-winning boutique hotel offering an intimate and luxurious experience. With just nine beautifully appointed rooms, an on-site French restaurant, and a petit spa, we provide personalized hospitality in the heart of New England. Recently named the #1 hotel in New England and among the top 20 hotels worldwide by Conde Nast Traveler in 2024, we are proud to set a new standard in excellence. Open for just one year, we are expanding with a new bakery opening soon, enhancing our commitment to culinary and guest experiences