Lead Host

Required Years of Experience

1 year

Job Details Indienne, recently awarded a Michelin Star, is looking for an experienced, hospitality focused LEAD HOST to join the team. Please note, we are only considering candidates with full and open availability.

Responsibilities:
* Plotting reservations and running point at the front desk
* Assigning front server and server assistant sections
* Maintaining proper flow and rotation of guest seating
* Produce a daily reservation sheet for the team with all required information

• Welcoming and greeting guests; ensuring a seamless flow through the restaurant and to arranged dining tables
• Coordinating and communicating with the Chef and managers openly regarding service
• Checking-in, storing, securing, and retrieving outerwear and assorted personal belongings for guests
• Printing all menus as well as updating and printing shift summary notes
• Speaking clearly and persuasively in positive or negative situations and responding well to questions
• Upholding service standards to ensure a memorable guest experience
• Maintaining and upholding our company's vision and values
• Demonstrating a passion for details and a willingness to learn
• Taking part in pre-service duties and applicable closing duties
• Exhibiting a familiarity with daily menus
• Participating in service/culinary education sessions
• Maintaining a safe, sanitary, and organized work environment

Qualifications:

• At least 1 year in a Host position in a upscale dining setting
• Proficient in Tock and Open Table reservation platforms
• Has a sincere interest in the hospitality industry
• Demonstrate clear written and verbal communication skills
• Able to work in a team environment and welcome feedback and direction
• Capability to stand for prolonged periods of time
• Lift up to 50 pounds of weight
• Ability to reach, bend, stoop, climb up and down stairs, walk, carry multiple objects

Compensation Details

Compensation: Hourly ($20.00 - $30.00) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts

Required Skills

Plotting Reservations

Strong Organizational Skills

Assigning Sections

Customer Service Orientation

Assigning Server Sections

Attention to Detail

Adaptability to Changing Situations

Maintaining Guest Seating Flow and Rotation

Ability to Multitask

Maintaining Guest Seating Rotation

Problem Solving Skills

Maintaining Guest Seating Flow

Adaptability in a Fast Paced Environment

Producing Reservation Sheets

Team Collaboration

Knowledge of Upscale Dining Etiquette

Welcoming and Greeting Guests

Ability to Follow Safety and Sanitation Protocols

Time Management

Checking in and Storing Personal Belongings for Guests

Physical Stamina

Maintaining Company's Vision and Values

Interpersonal Skills

Coordinating With Chef and Managers

Positive Attitude

Demonstrating Attention to Detail

Ability to Handle Stressful Situations

Checking in Guests' Belongings

Commitment to Continuous Learning

Taking Part in Pre Service and Closing Duties

Knowledge of Hospitality Industry Standards

Checking in and Storing Belongings

Ability to follow instructions

Maintaining a Safe and Organized Work Environment

Speaking Clearly and Persuasively

Proficient in Reservation Platforms (Tock, Open Table, 7 Rooms)

Proficiency in Reservation Platforms (Tock, Open Table, 7 Rooms)

Upholding Service Standards

Company Values and Vision

Ability to work in a team environment

Maintaining Company Vision and Values

Ability to lift up to 50 pounds

Capability to Stand for Prolonged Periods of Time

Physical Abilities (Reach, Bend, Stoop, Climb Stairs, Walk, Carry Objects)

attention to details

Demonstrating Attention to Details

Ability to Reach, Bend, Stoop, Climb Stairs, Walk, Carry Multiple Objects

Pre Service and Closing Duties

Participating in Pre Service and Closing Duties

Menu Knowledge

Familiarity With Daily Menus

Service and Culinary Education

Participating in Education Sessions

Maintaining a Safe and Sanitary Work Environment

Proficient in Reservation Platforms

Proficiency in Reservation Platforms Like Tock and OpenTable

Hospitality Industry Interest

Clear written and verbal communication

Clear Communication Skills

Working in a Team Environment

Teamwork

Capability to Stand for Prolonged Periods

Physical Ability (Standing, Lifting, Reaching, Etc.)

Lifting Up to 50 Pounds of Weight

Physical Capabilities Such as Reaching, Bending, Stooping, Climbing Stairs, and Walking

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