Front Office Receptionist

Job Listing ID: 4307356 Job Title: Front Office Receptionist

Application Deadline: Open Until FilledJob Location: Enterprise

Date Posted: 07/09/2025Hours Worked Per Week: 37

Shift: Day Shift

Duration of Job: Full Time, more than 6 months

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Job Summary: Safe Harbors, a nonprofit domestic violence and sexual assault support agency, is seeking a compassionate, organized, and dependable Front Office Receptionist to join our team. This position serves as the primary point of contact for survivors and community members, providing key administrative support within the agency.

Schedule: Monday-Thursday 8:00 AM-5:00 PM, Friday 8:00 AM-1:00 PM

Key Responsibilities:

Warmly greet and assist walk-in clients while maintaining confidentiality and a trauma-informed approach

Answer and direct incoming phone calls, including crisis and support line calls

Schedule appointments and manage calendars for staff and advocates

Maintain accurate client records, perform data entry, and assist with reporting

Monitor building access and ensure a safe and secure front office environment

Assist with organizing and maintaining client resource materials and office forms

Maintain a clean, welcoming, and professional front office area

Provide clerical support to advocates and other staff

Assist the Office Manager with administrative tasks such as filing, organizing records, preparing reports, scanning and copying documents, and tracking office expenses

Help with supply ordering and inventory management

Assist with event planning, outreach material preparation, and community engagement efforts

Support internal communications and documentation systems

Carry the agency's crisis response phone one week per month, including after-hours and weekend coverage

Qualifications:

Excellent interpersonal and customer service skills

Strong organizational and time management abilities

Ability to handle sensitive and confidential information with professionalism

Proficiency in Microsoft Office and general office equipment

Adaptability, dependability, and a calm demeanor in high-stress situations

Experience in front desk, office administration, or social services preferred

Must pass a background check and complete agency-provided advocate training upon hire

This is a rewarding opportunity to be part of a mission-driven team supporting survivors of domestic and sexual violence. You will play a critical role in ensuring the smooth daily operations of our office while offering support and compassion to those in crisis.

Job Classification: Receptionists and Information Clerks

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Driver License Information

Required: Non-Commercial Drivers License

Compensation

Salary: $17.00 to $19.00 per Hour Depending on Experience

Benefits Offered: Medical, Dental, Vacation, Sick Leave

Job Requirements

Experience Required: None

Education Required: High School Diploma/GEDMinimum Age: 21

Gender: N/A

Employer Will Perform: Background Check , DMV records check