CE - Receptionist

Reference #: CEREC004353

Description

CE - Receptionist, Part-Time, Easton, PA

GENERAL SUMMARY:

This position focuses on answering and responding to guest phone calls and emails while providing excellent guest service, assisting group sales team with contacting group representatives as well as other administrative task.

PRINCIPAL DUTIES & RESPONSIBILITIES:

Consistently meets all guest satisfaction measures

Provides an exceptional telephone experience to guests with an upbeat and positive attitude

Answers general emails with professional communication to assist guests with their questions

Supports management team as needed with group bags, souvenir items, and employee daily communications

Supports group sales as needed with signage, mailings and follow up calls as needed

Follows established policies to address guest service, safety issues, first aid and evacuation procedures.

Promotes goodwill and brand loyalty by consistently projecting a positive image of The Crayola Experience and the Crayola brand.

Performs other related duties as assigned

JOB SPECIFICATIONS:

High School Diploma Preferred.

Must be flexible and available to work evenings, weekends and holidays

Customer service experience and basic computer skills required

Demonstrated ability to work with and understand cash registers and cash handling procedures

Must have excellent interpersonal and communication skills

Must have a good command of the English language, both written and verbal.

Must have retail sales experience and capable of working with the public in a retail environment.

Position requires physical duties involving regularly lifting fixture parts and cartons weighing up to 40 pounds.

PHYSICAL CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is regularly required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must regularly lift and/or move at least 40 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

WHY CRAYOLA?

Kid Inspired Culture

Free Admission to Crayola Experience for Employees

Community Volunteerism Opportunities

Annual Bonus Potential for all Full-Time Employees

Company Matched 401k & Employee Value Sharing Plan

Comprehensive Healthcare Benefits for Eligible Employees

Education Assistance Program

Wellness Programs

Employee Resource Groups

Generous Product Discounts Onsite & Online

Company Sponsored Employee Events

Discounts on a wide variety of products and services - automotive, electronics, fitness, travel and entertainment

Green is our favorite color!

Crayola cares about the environment and responsibly makes the products you love. Learn more about Crayola's creative solutions for greener tomorrows:

We offer competitive salary, outstanding benefits and the potential for advancement through the use of creative abilities. No phone calls please.

Search Firm Representatives - Please Read Carefully:

Crayola LLC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at Crayola LLC via e-mail, the Internet, or directly to hiring managers at Crayola LLC in any form without valid written search agreement in place for that position will be deemed the sole property of Crayola LLC, and no fee will be paid in the event the candidate is hired by Crayola LLC as a result of the referral or through other means.

Search firms are essential to the re ruitment and staffing efforts at Crayola LLC, and we value the partnerships we have built with our vendors. For this reason, Crayola LLC has established and regularly maintains a preferred vendor list. Please note that even preferred vendors need to have a written search agreement signed by Human Resources at Crayola LLC in place for the specific position in order for a fee to be paid for any candidate referrals.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the notice from the Department of Labor.

Crayola is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, religious creed, color, sex, pregnancy, sexual orientation, gender identity, genetics, age, national origin, ancestry, physical or mental disabilities, use of a guide or support animal for a disability, a relationship to a person with a disability, veteran status, having a GED (rather than a high school diploma), or any other legally-protected status.