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Front Desk Agent
Winstar World Casino Hotel
21444 World Way
Thackerville, OK 73459
Hotel with 1702 Rooms
Managed By Winston Hospitality
Medical, Dental, Vision, Short Term Disability, Life Insurance, Supplemental Life Insurance, Paid Personal & Vacation Time, Accident Insurance, Growth opportunities, Performance Reviews & Great Team to Work With! $1,000 Longevity BONUS
We are Closer Than You Think - Just Off I-35! | 21444 World Way Dr., Thackerville, OK 73459 Text Us at ... for More Info!
Compensation: $16.00 to $18.00 per hour, Full-Time
2nd
Join Our Team as a Front Desk Agent!
Are you passionate about delivering exceptional service and creating unforgettable experiences for guests? We're looking for an enthusiastic, customer-focused individual to be the first point of contact for our guests, providing warm welcomes and seamless assistance during check-ins and check-outs. If you're excited to work in a dynamic, fast-paced environment and enjoy helping people, this could be the perfect role for you!
$16 to $18 per hour
What You'll Do:
Create Unforgettable Experiences: Be the heart of guest satisfaction by ensuring every guest feels welcome and valued from the moment they arrive.
Seamless Check-Ins & Check-Outs: Manage guest registrations, check-ins, and check-outs with precision and a smile.
Handle Guest Requests & Inquiries: Respond to phone calls, reservations, and inquiries with a positive attitude and a helpful approach, offering guests valuable information about the hotel and surrounding area.
Support Revenue Management: Play a key role in driving the hotel's revenue strategy by accurately managing guest preferences and room assignments.
Resolve Guest Concerns: Tactfully handle guest concerns and provide resolutions that leave a lasting positive impression.
Collaborate Across Teams: Work closely with departments to ensure guests receive outstanding service and their needs are always met.
Maintain a Welcoming Environment: Keep the front desk and lobby areas spotless, ensuring every guest feels right at home.
Stay Prepared: Follow emergency procedures and be an active participant in the hotel's Safety Committee to ensure the safety of both guests and staff.
Adapt to Business Needs: Be flexible and ready to work various shifts to support our business needs, ensuring a smooth operation at all times.
What You Need to Succeed:
Passion for Hospitality: Previous experience in the hospitality industry is a plus, but a positive attitude and willingness to learn are key!
Strong Communication Skills: You'll need to be a confident communicator, fluent in English, both written and spoken.
Attention to Detail: Your organizational and problem-solving skills will help you excel in a fast-paced, ever-changing environment.
Tech-Savvy: Comfortable using computer systems and applications related to guest reservations and reporting.
Confidentiality: You'll handle sensitive guest information, so integrity and confidentiality are a must.
Multitasking Ability: You'll need to juggle multiple tasks while maintaining a calm and friendly demeanor.
Additional Perks & Requirements:
Uniform & Grooming: You'll be representing the hotel, so a neat, clean, and professional appearance is a must.
Physical Demands: Must be able to lift up to 25 pounds, bend, reach, and move around your workspace comfortably.
Safety First: Be trained in Personal Protective Equipment (PPE) and follow safety procedures for the well-being of all.
Training & Certification: CPR and First Aid certification is a bonus, and we'll support you in obtaining any necessary certifications.
Why Join Us?
Dynamic Work Environment: Work alongside a dedicated team of professionals in a hotel that's known for its commitment to excellence.
Growth Opportunities: We support your career development and provide opportunities for advancement within our company.
Employee Benefits: Enjoy a range of benefits designed to support your well-being, including health plans and discounts.
If you're ready to bring your hospitality skills to an exciting, fast-paced environment, we'd love to hear from you. Apply today and take the first step toward a fulfilling career with us!
Posted July 16, 2025
13
Winstar World Casino Hotel
WinStar World Casino Hotel - Luxury at Its Best
You enter a new and exciting destination when you walk into the WinStar World Casino Hotel from the casino gaming floor. With attractive guest rooms and deluxe suites, choose from 1702 rooms that fit your taste and comfort. Inside you'll find sensational amenities and state-of-the-art facilities. The hotel offers all of the luxuries of a home, plus some extras like complimentary turn-down service upon request. You will find several wonderful amenities: Terrace View Cafe offering an array of delicious selections 24 hours a day, Rotunda Bar, and Pool Bar serving cocktails and light food. Enjoy some shopping at one of our two gift shops. Enjoy our state-of-the-art physical fitness room and then relax by your choice of resort-style two pools.
Winston Hospitality
Thank you for being so interested in joining us at Winston Hospitality!
At Winston Hospitality, we strive to be the employer of choice. We are a creative, energetic, and passionate company, dedicated to a high standard of excellence and quality in the hospitality industry. Winston Hospitality has built a reputation in the industry for developing and operating hotels with an emphasis on quality and a focus on long-term financial success. We work to create an environment where each Representative can achieve their full potential and, in doing so, directly impact the growth and success of our hotels.
The people within our organization represent the values, priorities, philosophies, and ethics of not only themselves, but also the hotel, the brand, and Winston Hospitality. For this reason, we refer to all of the associates of Winston Hospitality as Representatives. Winston Hospitality Representatives are the face of the company to our guests. They have the responsibility to represent and to maintain our high standards and culture. Winston Hospitality is defined not by our words, but by the actions of our representatives.
Our Representatives are a key factor in our company's success and we encourage you to apply to be part of our diverse team!
Toggle navigation
Espanol Francais
Employer Login
Browse Jobs
Post a Job
Log In or Join
Search 8,228 current hospitality jobs
what
where
Front Desk Agent
Winstar World Casino Hotel
21444 World Way
Thackerville, OK 73459
Hotel with 1702 Rooms
Managed By Winston Hospitality
Medical, Dental, Vision, Short Term Disability, Life Insurance, Supplemental Life Insurance, Paid Personal & Vacation Time, Accident Insurance, Growth opportunities, Performance Reviews & Great Team to Work With! $1,000 Longevity BONUS
We are Closer Than You Think - Just Off I-35! | 21444 World Way Dr., Thackerville, OK 73459 Text Us at ... for More Info!
Compensation: $16.00 to $18.00 per hour, Full-Time
2nd
Join Our Team as a Front Desk Agent!
Are you passionate about delivering exceptional service and creating unforgettable experiences for guests? We're looking for an enthusiastic, customer-focused individual to be the first point of contact for our guests, providing warm welcomes and seamless assistance during check-ins and check-outs. If you're excited to work in a dynamic, fast-paced environment and enjoy helping people, this could be the perfect role for you!
$16 to $18 per hour
What You'll Do:
Create Unforgettable Experiences: Be the heart of guest satisfaction by ensuring every guest feels welcome and valued from the moment they arrive.
Seamless Check-Ins & Check-Outs: Manage guest registrations, check-ins, and check-outs with precision and a smile.
Handle Guest Requests & Inquiries: Respond to phone calls, reservations, and inquiries with a positive attitude and a helpful approach, offering guests valuable information about the hotel and surrounding area.
Support Revenue Management: Play a key role in driving the hotel's revenue strategy by accurately managing guest preferences and room assignments.
Resolve Guest Concerns: Tactfully handle guest concerns and provide resolutions that leave a lasting positive impression.
Collaborate Across Teams: Work closely with departments to ensure guests receive outstanding service and their needs are always met.
Maintain a Welcoming Environment: Keep the front desk and lobby areas spotless, ensuring every guest feels right at home.
Stay Prepared: Follow emergency procedures and be an active participant in the hotel's Safety Committee to ensure the safety of both guests and staff.
Adapt to Business Needs: Be flexible and ready to work various shifts to support our business needs, ensuring a smooth operation at all times.
What You Need to Succeed:
Passion for Hospitality: Previous experience in the hospitality industry is a plus, but a positive attitude and willingness to learn are key!
Strong Communication Skills: You'll need to be a confident communicator, fluent in English, both written and spoken.
Attention to Detail: Your organizational and problem-solving skills will help you excel in a fast-paced, ever-changing environment.
Tech-Savvy: Comfortable using computer systems and applications related to guest reservations and reporting.
Confidentiality: You'll handle sensitive guest information, so integrity and confidentiality are a must.
Multitasking Ability: You'll need to juggle multiple tasks while maintaining a calm and friendly demeanor.
Additional Perks & Requirements:
Uniform & Grooming: You'll be representing the hotel, so a neat, clean, and professional appearance is a must.
Physical Demands: Must be able to lift up to 25 pounds, bend, reach, and move around your workspace comfortably.
Safety First: Be trained in Personal Protective Equipment (PPE) and follow safety procedures for the well-being of all.
Training & Certification: CPR and First Aid certification is a bonus, and we'll support you in obtaining any necessary certifications.
Why Join Us?
Dynamic Work Environment: Work alongside a dedicated team of professionals in a hotel that's known for its commitment to excellence.
Growth Opportunities: We support your career development and provide opportunities for advancement within our company.
Employee Benefits: Enjoy a range of benefits designed to support your well-being, including health plans and discounts.
If you're ready to bring your hospitality skills to an exciting, fast-paced environment, we'd love to hear from you. Apply today and take the first step toward a fulfilling career with us!
Posted July 16, 2025
13
Winstar World Casino Hotel
WinStar World Casino Hotel - Luxury at Its Best
You enter a new and exciting destination when you walk into the WinStar World Casino Hotel from the casino gaming floor. With attractive guest rooms and deluxe suites, choose from 1702 rooms that fit your taste and comfort. Inside you'll find sensational amenities and state-of-the-art facilities. The hotel offers all of the luxuries of a home, plus some extras like complimentary turn-down service upon request. You will find several wonderful amenities: Terrace View Cafe offering an array of delicious selections 24 hours a day, Rotunda Bar, and Pool Bar serving cocktails and light food. Enjoy some shopping at one of our two gift shops. Enjoy our state-of-the-art physical fitness room and then relax by your choice of resort-style two pools.
Winston Hospitality
Thank you for being so interested in joining us at Winston Hospitality!
At Winston Hospitality, we strive to be the employer of choice. We are a creative, energetic, and passionate company, dedicated to a high standard of excellence and quality in the hospitality industry. Winston Hospitality has built a reputation in the industry for developing and operating hotels with an emphasis on quality and a focus on long-term financial success. We work to create an environment where each Representative can achieve their full potential and, in doing so, directly impact the growth and success of our hotels.
The people within our organization represent the values, priorities, philosophies, and ethics of not only themselves, but also the hotel, the brand, and Winston Hospitality. For this reason, we refer to all of the associates of Winston Hospitality as Representatives. Winston Hospitality Representatives are the face of the company to our guests. They have the responsibility to represent and to maintain our high standards and culture. Winston Hospitality is defined not by our words, but by the actions of our representatives.
Our Representatives are a key factor in our company's success and we encourage you to apply to be part of our diverse team!
Job ID: 485594220
Originally Posted on: 7/16/2025
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