Receptionist

Job Description:

Job Title: Receptionist

Location: Saint Louis, MO

Department: Recovery Services

Employment Type: Full-time

Job Summary:

The Receptionist's responsibilities include answering a phone system with multiple lines, upholding professionalism in the office, and welcoming and guiding visitors. You will also be in charge of ensuring visitor confidentiality, and finding ways to enhance efficiency, maintain office functionality, and create a well-organized and enjoyable working environment. Additionally, you will assist in coordinating daily work tasks to facilitate smooth service delivery.

Key Responsibilities:

• Answer the multi-line phone system, appropriately directing calls as requested.

• Ensure visitor and/or staff sign in records are maintained.

• Ensure entry-way is not congested with personnel or persons served.

• Receives office visitors in a welcoming manner.

• May assist with billing functions

• May assist with maintenance of the files of persons served

• Conduct filing as requested.

• May perform other duties as assigned by the Manager and/or Leadership

• Awareness of all System policies and procedures.

• Receiving, sorting, and distribution of the mail and parcels.

• Send outgoing faxes and distribute incoming faxes in a timely manner (if applicable).

• Maintain building check-out vehicle.

• Manage office supply stock for receptionist area and executive conference rooms.

• Maintain meeting room preparation including scheduling, stocking of refreshments, and technology readiness. Assist with meeting host with preparation, (i.e. copies, refreshments) and other requests as needed.

• Responsible for vendor ordering and maintenance as relates to shared resources and technology within the facility. (i.e. water, printer, toner, and copy paper).

• Aid Leadership including; viewing schedule availability to assist meeting facilitator with options for their meeting.

• May perform additional functions upon request and/or have specific/unique duties assigned/identified by Leadership.

Experience and Education Qualifications:

• High School Diploma or equivalent required.

• 1-2 years Receptionist and/or office setting experience preferred

• Proficient in a wide range of software including Advanced Microsoft Office applications (Outlook, Word, Excel, PowerPoint, OneNote, SharePoint), Adobe Acrobat, various Video/Web Conferencing platforms (Zoom, Teams, GoToMeeting), and Internet browsers such as Microsoft Edge and Google

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Preferred Family Health Care is a Smoke and Tobacco Free Workplace.