City Hall Receptionist (Copy)

Do you like helping people and providing excellent customer service? Are you a whiz at computer applications, and can catch on to processes and procedures easily? Do you remember names and faces? Do you like being a gate-keeper and helping an executive manage his/her time effectively? If so, you may be the next Receptionist for the City of Lynn Haven! The City Hall Receptionist assists citizens who have questions, need assistance, and ask directions about many city-related services. This position also assists the Assistant City Manager and City Manager by providing friendly and helpful assistance to everyone, employees and guests alike. The ideal candidate has at least worked in the customer service arena, has excellent telephone and communication skills, and likes people. A good candidate has excellent skills using computer, internet, and other applicable software applications. Speaking Spanish is a plus.

RESPONSIBILITIES

• Answers the general City of Lynn Haven phone line and provides excellent customer service.
• Provides clear direction and information about city services and events.
• Provides a positive and confident face to the city in City Hall.
• Performs other duties as assigned.

QUALIFICATIONS

• Successful completion of high school resulting in a diploma or GED.
• At least one year of customer service experience.
• Ability to communicate appropriately and professionally with individuals at all levels of the City.
• Ability to handle conflict situations professionally and with courtesy.
• Ability to maintain a high degree of professionalism and discretion.

Lynn Haven is a city in Bay County, Florida, United States, north of Panama City. We are always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, we encourage you to continue with this job application!

EEO/AA Employer Drug-free Workplace

The City of Lynn Haven offers a competitive, robust benefits plan, with the City covering 100% of the cost of various benefits to include MDLive, Life and Accidental Death and Dismemberment Insurance, and Long-term Disability. In addition, the employee may opt to add additional insurance. A list of all available benefits is as follows:

• MDLive - Virtual Medical Care (provided by the City)
• $50,000 of Life & $50,000 of Accidental Death and Dismemberment Insurance (provided by the City)
• Long-term Disability Insurance (provided by the City)
• Virtual medical coverage through MDLive (provided by the City)
• Major Medical Insurance (Florida Blue-Blue Options)
• Dental Insurance (Florida Combined Life)
• Vision Insurance (MetLife VSP)
• Short-term Disability Insurance
• Supplemental Life Insurance Options
• Critical Illness and Accidental Insurance Options
• Flexible Spending Account

Employees also earn Paid Time Off (PTO) , Personal Paid Time Off (PPTO), 13 Paid Holidays , as well as time off for jury duty, bereavement, and military leave.

The City also provides a DEFINED BENEFIT PENSION PLAN , including a Deferred Retirement Option Plan (DROP).