Custodian - PM - Billings

Overview

The Custodian position focuses primarily on maintaining a sanitary, clean, tidy, and comfortable environment at Zoot-owned properties with integrity and an attention to detail. This position could be located at our offices in Bozeman or Billings or at other Zoot-owned properties in Billings.

The Facilities Group focuses on maintaining Zoot's physical property.

For over 30 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer-centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives. Zoot provides a cloud based, secure processing environment. We offer tailored data driven decisioning technology solutions that empower our clients to streamline processes, increase flexibility and efficiency, accelerate growth, while accessing hundreds of cutting edge data sources to help reduce risk.

Essential Job Functions

• Clean rooms, hallways, lobbies, lounges, kitchenettes, rest rooms, corridors, elevators, stairways, locker rooms, gym, and other work areas at Zoot-owned properties.
• Wash tables and surfaces in rooms, hallways, lobbies, lounges, kitchenettes, restrooms, corridors, elevators, stairways, locker rooms, other work areas, and coffee bar.
• Sweep, scrub, and polish floor and lobby staircase.
• Clean rugs, carpets, and upholstered furniture.
• Clean and polish lighting fixtures, marble surfaces, trim, metalwork, and stainless surfaces (i.e. drinking fountains, door handles, light switches, elevators, etc.)
• Dust and polish furniture, window sills, wood work, and cubicle surfaces.
• Wash walls, restroom stalls, and locker room and restroom floors.
• Wash windows, glass doors, door panels, and sills.
• Empty wastebaskets and empty and clean ashtrays.
• Transport trash and waste to disposal area.
• Replenish restroom paper supplies and kitchenette paper towels in proper receptacles.
• Wash, dry, and fold laundry used by custodial and kitchen staff.
• Maintain accurate reporting of low inventory to ensure supplies remain in stock at appropriate levels.
• Compliance with and knowledge of Zoot's Policies and Procedures, Code of Business Conduct, and Employee Agreement.
• Achieve a service-focused culture with emphasis on delivering on-time, high-quality products and services to internal and external customers.
• Other duties as assigned - it is understood that this list of major duties and responsibilities is not an inclusive list and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervision.

Core Competencies Required

Job Specific:

• Detail Oriented - Able to achieve thoroughness and accuracy when accomplishing a task, while showing concern for all areas involved; follows policies and procedures to accomplish the task.
• Process Oriented - Able to determine the processes necessary to accomplish tasks; utilizes existing processes effectively; knows how to organize or combine tasks that align with processes to make workflow efficient; looks to improve existing processes when appropriate.
• Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
• Quality Focused - Approaches tasks with attention to detail and a desire to get it right; reviews planning or requirements documents to ensure a thorough understanding of the deliverable; asks questions if uncertain; seeks feedback from others and isn't defensive in receiving it.

Companywide:

• Accountability - Takes responsibility for tasks and projects as assigned; holds self and others accountable for high quality, timely, and cost-effective results; accepts responsibility for mistakes.
• Action Oriented, Initiative - Works hard every day, self-motivated; energized by both tasks expected of the role and new or challenging projects; willing to act even with minimal planning, however, doesn't act carelessly and takes responsibility for actions, whether end result is positive or negative; moves on to the next task or project without being asked or seeks out additional ways to help.
• Communication (General) - Effective with the form(s) of communication that are applicable to a given role (oral, presentation, written); able to be detailed enough to show that the right work was done, yet succinct enough to effectively communicate data, opinions, or findings.
• Critical Thinking - Uses logical, strategic, analytical, reasoning to identify the strengths and weaknesses of a given situation and possible solutions, conclusions or approaches to problems; able to think outside the box to generate possible solutions.
• Customer Focused, Service Oriented - Actively works to meet the expectations, requirements, or needs of internal and external customers; understands who their customer is; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Development Focused - Knows or is able to recognize personal strengths and weaknesses, opportunities, and limits; learns from mistakes; receptive to sharing one's own shortcomings with others; is comfortable with balanced performance reviews (both positives and areas to improve) and honest professional development and career discussions.
• Driving for Results, Solutions Focused - Motivated by success and passionate about working and achieving results that align with the plan; finds ways to complete tasks or projects, even in the face of adversity, and remains optimistic and driven to the end; looks for ways to improve performance all the time.
• Integrity and Trust - Widely trusted across the organization; seen as a direct, truthful individual; maintains confidentiality as required; admits mistakes; doesn't misrepresent themselves or the facts for personal gain.
• Listening - Practices attentive and active listening; has the patience and ability to hear people out; able to accurately restate the opinions of others to validate understanding, even if there is disagreement.
• Mentoring - Able to effectively share knowledge and insight with others so that they can accomplish tasks, achieve goals, and enhance skills.
• Organization and Time Management - Able to manage multiple projects or tasks and adapt to changing priorities; effective and efficient with own time; able to bring resources (e.g. people, materials, processes, budget) together to get things done and uses them effectively; shows up on time and respects the time of others.
• Problem Solving - Willing to solve difficult problems with effective solutions; examines all angles and sources before developing a solution; looks beyond easy solutions and doesn't stop at the first answer; able to uncover or anticipate hidden problems; provides honest analysis, even if the answer isn't what people want to hear.
• Professionalism - Easy to approach and talk to; able to put others at ease, either naturally or due to self-awareness to adjust; warm, pleasant, and gracious; sensitive to and patient with the personalities of others; builds rapport by making people feel comfortable; works well with others; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; able to be candid with peers; solves problems in a way that minimizes negative impacts to others.'
• Technical Aptitude - Has the functional and technical knowledge and skills to perform a job's duties at a high level of accomplishment.
• Working with Existing Tools - Able to leverage current tools, services, process, and procedures to accomplish tasks; seeks additional understanding of existing processes and procedures; finds ways to improve upon existing options before proposing or exploring new options.

Education, Training, and Experience Requirements

This position requires:

High School Diploma

Years of Experience Previous related work experience preferred.

License For Billings location - Must hold or be able to obtain a valid driver's license.

Or, an equal combination of education and experience.

Physical Requirements

• All positions at Zoot require the ability to move about inside an office environment which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors.
• This position specifically requires long periods of activity including standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing stairs all day.
• This position will be required to lift up to 50lbs.

Working Conditions

• This position will take place primarily in an office setting.
• The Custodian position requires flexibility, self-initiative, and regular management of changing priorities.

Work Hours and Location

• It is expected that exempt employees, and specifically this position, regularly and consistently report to work on-site, at Zoot Billings.
• This position may require local travel between Zoot-owned properties up to 10% of the time.
• Custodian positions can be shift work and business needs may require Custodians to perform work outside of their normally scheduled hours.

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job which may include helping others in the same or different departments, may be assigned by supervision. Duties, responsibilities and activities may change at any time with or without notice.