Receptionist

The Receptionist plays a key role in the coordination and execution of administrative functions at Cole Haans New Hampshire Headquarters. As the first point of contact for visitors, vendors, and internal partners, this individual serves as a true brand ambassadorensuring a warm, professional, and positive experience for everyone entering the facility. This role demands strong organizational skills, a high level of professionalism, and a proactive approach to maintaining a welcoming and efficient office environment.

CORE ACCOUNTABILITIES:

• Greet and announce all guests, including customers and vendors in a friendly and professional manner
• Answer, screen, and route incoming calls appropriately; handle general telephone inquiries
• Maintain a welcoming and brand-right office environment, including front lobby and conference rooms
• Serve as a liaison for day-to-day office coordination needs and uphold Cole Haans brand standards
• Provide back-up administrative support to the Leadership Team and other departments as needed
• Manage conference room scheduling and resolve any conflicts
• Coordinate catering orders and room set-ups
• Partner with IT to ensure technology needs are met for meetings and events
• Coordinate incoming food deliveries
• Complete special projects as assigned, including visitor support, team administrative assistance, and ad hoc requests

• High school diploma or equivalent required
• 3+ years of relevant administrative or customer-facing experience
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Working knowledge of standard office equipment (copiers, phones, mailing systems)
• Strong interpersonal, communication, and organizational skills
• Ability to multitask effectively and maintain composure in a fast-paced environment
• Capable of working independently while also collaborating effectively with peers
• Customer service experience desired
• Ability to lift 1015 lbs as needed

This position is not available to be performed in Colorado.

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.