Captain

3 years

Essential by Christophe is seeking an experienced, dynamic, and well versed Captain to join our team! The ideal candidate will have 3 years of fine dining experience, possess extensive knowledge of upscale cuisine and wine service, and demonstrate a meticulous attention to detail. As a Captain, you will play a pivotal role in ensuring our guests receive exemplary service that complements our distinguished culinary & beverage offerings. The right candidate will have at least three years of fine dining experience in a fast-paced, kitchen-driven dining environment, strong industry presence and proven success track record.

Key Responsibilities:

• Greet and welcome guests with warmth and professionalism.
• Manage and oversee the dining room service, ensuring each table receives timely and attentive service.
• Provide detailed menu descriptions and offer recommendations to enhance the dining experience.
• Execute wine service and wine pairings, including recommendations.
• Coordinate with kitchen staff about allergies, special preferences, and guest requests.
• Handle guest inquiries, complaints, and special requests with grace and efficiency.
• Carry out opening and closing sidework to maintain an organized dining area, adhering to the highest standards of cleanliness and presentation.
• Assist in the setup and breakdown of dining areas for special events in the private dining room.
• Stay informed about current menu offerings, seasonal changes, and restaurant promotions.

Qualifications:

• Minimum of 3 years of experience in a fine dining environment, preferably in a Michelin star restaurant.
• Extensive knowledge of upscale cuisine, wine pairing, and service etiquette.
• Exceptional communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to remain calm and composed in a fast-paced, high-pressure environment.
• Attention to detail and commitment to delivering exceptional guest service.
• Proficiency in using POS systems and handling billing procedures.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Compensation: Hourly plus tips

Benefits & Perks: Health Insurance Reimbursement, Paid Time Off , Dining Discounts, paid birthdays off, wellness reimbursements, education reimbursements.

Essential by Christophe is an EEO company that hires and employs people based solely on their experience and performance. EEO does not base any decisions of employment on any protected class characteristic and is proud to employ, hire and retain staff of all protected classes.

Compensation: Hourly ($11.00) plus tips

Benefits & Perks: Health Insurance, Paid Time Off, Dining Discounts, Wellness Program

Exceptional Knowledge of Food & Beverage

Leadership

Creativity

Customer Service Orientation

Fine Dining Experience

Problem Solving Skills

Fast Paced Environment Experience

Team Collaboration

Strong Industry Presence

Time Management

Proven Success Track Record

Adaptability

Impeccable Customer Service

Attention to Cleanliness and Presentation

Ability to Deliver Exceptional Dining Experience

Event Coordination

EEO Compliance

knowledge of menu offerings

Performance Based Hiring

Sales Skills

Conflict Resolution

Ability to Handle Stress

Culinary Knowledge

Wine Knowledge

Ability to Follow Health and Safety Regulations

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