Server

2 years

• The Crown
• Catria Cucina & Bar
• The Royalton Park Avenue
• Recreation Bar

With multiple locations throughout New York City in some of Manhattan's trendiest neighborhoods, we are looking for energetic Servers with a positive attitude to join their Crew!

What Youll Do

• Guest Engagement : Welcome guests with a smile and set the tone for their experience.
• Menu Knowledge : As a Server, you will guide guests throughout the menu and dining experience.
• Commitment to Quality Service : Ensure timely, efficient, and above all, a memorable experience. From taking orders to serving our curated dishes, youll be providing our guests with an experience they cannot recreate themselves.
• Teamwork : Collaborate with the kitchen and bar teams to keep service flowing smoothly its all about creating a seamless experience.
• Attention to Detail : Keep your station clean, organized, and stocked because great service starts with great preparation.

Job Description:

• Prepare dining room for service by setting decor, condiments, candles, napkins, plates, and utensils.
• Greet guests promptly and take initial beverage order.
• Help guests to make selections from food and beverage menus, suggest courses and pairings, explain any off-menu dishes, and answer all food preparation questions.
• Communicate any allergies and dietary restrictions to kitchen, management, and bar.
• Take orders from guests and input into POS, ensuring 100% accuracy.
• Communicate with kitchen to manage timing of courses, any guest feedback, etc.
• Deal with guest complaints by finding a way to say yes; Involve the Manager on Duty as needed.
• Process guest payments in timely, accurate manner.
• Process financials on shift-by-shift basis.
• Accurately report cash tips and contribute to tip pool; Record tip information on sheet, as directed by Management.
• Maintain expert knowledge of all menu offerings.
• Update knowledge and skills by participating in staff training opportunities.
• Complete opening and closing side work checklist for shift daily.
• Maintain sanitation to Department of Health standards; Keep work area clean and organized.
• Maintain a professional and friendly demeanor.
• Maintain company issued uniforms to ensure that you are always ready to look and feel your best.

Other Requirements:

• Must possess a flexible and varied schedule to accommodate business demands, including weekends and Holidays.
• Excellent verbal and written communication skills in English.
• Polished personal appearance and professional dress required.
• Ability to lift 30lbs unassisted.
• Ability to stand for extended periods of time.
• Minimum 2 Years Experience in Full Service Restaurant.
• Knowledge of Italian Cuisine a plus, but not required.

Concrete Hospitality Group is an Equal Opportunity Employers. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, genetic material, national origin, veteran or disability status.

Compensation: Hourly ($11.00) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Commuter Benefits, Dining Discounts

Customer Service Orientation

Problem Solving Skills

Time Management

Adaptability

Collaboration

Organizational Skills

Interpersonal Skills

Stress Management

Multitasking

Active Listening

Sales Skills

Conflict Resolution

Attention to Cleanliness and Sanitation

Professionalism

Willingness to Learn

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