Bilingual Front Desk Receptionist

Title: Bilingual Receptionist

Classification: Non-Exempt

Salary: $40,000-42,000 year

Scope of Position:

Greet and direct customers. Provide clerical and administrative support to the staff and customers. Answer telephone and perform other general office duties.

Essential Functions

• Greet customers, assess needs and access the appropriate partner
• Ensure customers are signing in upon arrival and are fully registered with the PA CareerLink
• Enter services into CWDS
• Assist customers with enrolling for services and into workshops
• Issue employment applications
• Assist with job fair setup and provide direction to employers and jobseekers during job fairs
• Ensure unauthorized people do not enter the office
• Open and disburse mail to appropriate staff members
• Train Community Service/Work Experience customers to perform receptionist duties
• Other opportunities as available

Education and Experience Requirements

• Previous office experience
• Experience with answering telephones in a courteous, efficient and professional manner
• Excellent interpersonal skills
• Knowledge of various types of office equipment
• Basic computer skills
• Bilingual - Spanish