Front of House Staff

1 year

San Marino Cafe and Marketplace is raising the bar in the fast casual industry. Here is an opportunity to work with great people on a great team. We are an independently owned, busy neighborhood cafe, looking for additional FOH team members. Barista experience is preferred, but if you don't have it, we will train you.

We need a dependable person who is an early riser and very organized. Shifts currently start at either 7 am, 8 am and/or 10am. Weekend availability is a must but we are flexable with schedules and everyone can rotate.

San Marino Cafe and Marketplace has been recognized in the Los Angeles Times, Pasadena Magazine, San Marino Tribune, and other local and national publications for our commitment to extending ourselves to the surrounding comunities. We have a wonderful team of people who share our commitment in serving the best food and beverages in town.

Responsibilities

• Provide friendly and attentive service to all guests throughout the entirety of their visit
• Anticipate guest needs and note any preferences provided by the guest
• Maintain full knowledge of beverage, pastry, kitchen and retail items
• Handle any guest situations with genuine empathy and elevate to a manager as necessary
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments
• Organize money and receipts in adherence with the SMC cash handling policy
• Keep all areas of the restaurant clean and organized
• Assist with supply orders, stocking and communicating what is needed

Qualifications

• 6-12 months of related restaurant experience
• Cleaning and Organizational Skills
• Friendly and Attentive
• Experience with POS Systems
• Flexibility in schedule is highly preferred
• Ability to be crosstrained in all areas of the cafe

Benefits

• 10 days collective paid PTO
• Free team member meals on your shift

Compensation: Hourly ($17.50 - $20.00) plus tips

Benefits & Perks: Paid Time Off, Dining Discounts

Can Lift Up to 50 Lbs

Customer Service

Teamwork

Communication

High Volume Service

Attention to Detail

Food Safety Knowledge

Wine Service

Safety and Sanitation

Positive Attitude

Service Procedures

Work In a Fast-Paced Environment

Multitasking

Professionalism

People Skills

Work Well Under Pressure

Guest Service

Bussing Tables

POS Systems

Standing for Long Periods of Time

Following Steps of Service

Team Player

Organizational Skills

Conflict Resolution

Food Running

Taking Direction and Feedback

Carrying Trays

Food Preparation

Coffee Knowledge

Food and Beverage Pairing

Bending / Kneeling / Reaching / Stooping

Time Management

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