Host

3 years

We are seeking a dedicated and friendly individual to join our team as a Host/Hostess. . As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive dining experience. If you are energetic, detail-oriented, and capable of handling high volumes, we invite you to apply.

Requirements:

• Previous experience in hosting.
• Knowladge in Sevenrooms, Resy or Opentable
• Excellent communication and interpersonal skills
• Ability to handle high volumes and remain calm under pressure
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize tasks effectively
• Professional appearance and demeanor
• Positive attitude and willingness to work in a team-oriented environment
• Flexibility to work evenings, weekends, and holidays

Duties and Responsibilities:

• Greet and welcome guests with a warm and friendly demeanor
• Manage the waiting list and seating arrangements efficiently during peak dining hours
• Communicate effectively with the kitchen staff, servers, and management team to ensure smooth operation
• Answer phone calls and assist callers with reservations and inquiries
• Maintain cleanliness and organization at the host/hostess station
• Provide accurate wait times and monitor the dining room flow
• Assist in resolving customer complaints or issues to ensure guest satisfaction
• Uphold the restaurant's standards of service and hospitality at all times

If you are passionate about delivering exceptional guest experiences and thrive in a fast-paced environment, we would love to hear from you.

Equal Opportunity Employer Statement

Sabai Thai is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: We are dedicated to fostering an inclusive workplace by upholding the principle of equal employment opportunity for all employees. Our commitment ensures a work environment free from discrimination and harassment. Employment decisions at Sabai Thai are made solely based on business needs, job requirements, and individual qualifications, regardless of race, color, religion, belief, family or parental status, age, or any other status protected under applicable laws and regulations in the regions we operate. We do not tolerate discrimination or harassment of any kind and welcome applicants of all ages.

Compensation: Hourly ($24.00 - $26.00)

Customer Service

Customer Service Orientation

Exceptional Customer Service

Conflict Resolution skills

Detail Oriented

Time Management Skills

Communication

Attention to Customer Needs

Adaptability

Organization

Effective listening skills

Team Collaboration

Detail Orientation

Handling High Volumes

Stress Management

Remaining Calm Under Pressure

positive work ethic

Attention to Cleanliness

Guest Satisfaction Focus

Communication Skills

Inclusivity Awareness

Problem Solving Skills

Interpersonal Skills

Effective Communication With Diverse Teams

Ability to Handle High Volumes

Organizational Skills

Warmth and Friendliness

Attention to Detail

Multitasking

Ability to follow procedures

Ability to work in a fast paced environment

Crisis Management

Professional Appearance

Empathy Towards Guests

Team Oriented

Prioritization

Professionalism

Team Work

Positive Attitude

Teamwork

Flexibility

Knowledge of SevenRooms, Resy, or OpenTable

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