Guest Service Team Member

GUEST SERVICE TEAM MEMBER

Dont just clock in. Stand out.

If youre sharp, quick on your feet, and serious about growththis is where you start. At R&L Arciniaga McDonalds, guest service is more than just handing over food. Its about owning the moment: solving problems fast, keeping the energy high, and delivering wow-level hospitalityevery guest, every time.

WHY THIS ROLE MATTERS

You are the first impression, the last impression, and everything in between. Our Guest Service Team runs the floor, sets the tone, and drives our reputation.

Were not interested in average . Were building a team of athletes in hospitality people who move with urgency, speak with confidence, and think like owners.

WHAT YOU GET

• Pay: $20/hr
• Free meal every shift
• $100 referral bonus for everyone you refer that sticks
• Leadership training and advancement opportunities
• Flexible schedules that support your goals

WHAT YOULL DO

• Manage front counter, mobile orders, kiosk support, and drive-thru handout
• Keep the lobby clean, stocked, and guest-ready
• Resolve guest issues quickly and professionally
• Deliver memorable greetings, service, and thank-yous
• Earn positive mentions in VOICE surveys
• Work fast, stay sharp, and remain coachable

WHAT YOU BRING

• You stay calm and clear under pressure
• Youre confident, direct, and people-first
• Youre reliable, punctual, and take ownership
• You thrive in team environments
• You maintain a professional appearance and tone
• You want growth, not just hours

THIS IS YOUR ENTRY POINT TO EVERYTHING

This isnt just a jobits a launchpad. Guest Service is where some of our strongest leaders began. Youll gain real-world experience in customer service, time management, problem solving, and communicationskills that transfer far beyond the restaurant.

At RPL McDonalds, performance is noticed and rewarded. If you show up consistently, take ownership, and stay coachable, you will grow. Weve promoted team members to shift lead, department manager, general manager, and even into corporate-track roles.

Whether youre building a long-term career with us or learning the fundamentals to fuel your next move, this is where momentum starts. You bring the drive. Well bring the opportunity.