2 years
Job Details We are looking for an upbeat and friendly host/ess to join our team!Responsibilities:
- Greet all guests entering the restaurant and thank all guests leaving the restaurant
- Ensure reservations are prioritized and seated in a timely manner
- Clearly and politely communicate with guests when delays and/or waits occur
- Maintain an organized floor by quickly and efficiently seating guests
- Maintain professional and warm guest communications
- Communicate with service team and management
- Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
- Engage management for any guest issue or complaint
- Maintain cleanliness and organization at the host stand and front door area
Skills and Requirements:
- Excellent communication and interpersonal skills
- Must possess exceptional work ethic, strong sense of hospitality, and a collaborative attitude
- Ability to work in an organized and professional manner
- Able to work in a standing/walking position for long periods of time
- Ability to demonstrate quick thinking and adaptability in a constantly changing environment
- Receptive to constructive criticism and performance feedback
Compensation: Hourly ($17.00 - $18.00) plus tips
Benefits & Perks: 401k, Dining Discounts
Required SkillsExcellent Communication
Customer Service Orientation
Interpersonal Skills
Teamwork
Strong Work Ethic
Problem Solving Skills
Collaborative Attitude
Conflict Resolution skills
Time Management
Organizational Skills
Attention to Detail
Multitasking
Adaptability
Positive Attitude
Quick Thinking
Flexibility
Ability to Work Standing/Walking for Long Periods
Stress Management
Receptive to feedback
Conflict Resolution
Empathy
Active Listening
Ability to Handle Pressure
Professionalism
Responsiveness
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