Host/Cashier - Part Time - San Diego Zoo Safari Park

HOW YOU WILL IMPACT OUR MISSION

The Host/Cashier under direction performs a variety of moderately difficult duties in acting as host; greets and seats guests; maintains an accurate wait list and manages the seating rotation of the restaurant. This position reports to the Lead, Supervisor or Manager.

WHAT YOU WILL DO

• Greets all guests entering the restaurant
• Makes Customer Service a top priority
• Seats guests in a prompt, courteous and efficient manner
• Manages seating rotation
• Takes restaurant reservations
• Provides personable and professional phone etiquette
• Communicates with management staff on a daily basis
• Applies good work ethics and meets SDZWA performance standards
• Assists servers and bus persons with service when time allows
• Assists in training new personnel as needed
• Assists Lead, Cooks, Manager and Supervisor when needed
• Maintains Department of Environmental uniform standards
• Maintains a passing grade on the County of San Diego Department of Environmental Health food handler's exams
• Engages in the organization's mission and vision

WHAT WE ARE LOOKING FOR

Applicants must be 18 years or older to apply.

• JOB EXPERIENCE
• Education, training and/or experience which would clearly demonstrate the essential functions, knowledge and skills listed.
• One year experience working in a fine dining restaurant environment.
• SKILLS AND KNOWLEDGE
• Knowledge of Zoo or Safari Park facilities, rules and regulations
• Proper phone etiquette
• Basic usage and care of standard equipment
• Basic inventory controls
• Guest service standards and policies
• Uniform standards
• Performance standards
• Multi/task and prioritize to meet the demands of business
• Work in a high volume, fast/paced environment
• Communicate effectively (verbal and written)
• Work effectively in a team environment
• Interact tactfully and courteously with guests and employees
• Work competently with a diverse large groups of people
• Understand and carry out verbal and written instructions effectively
• Perform required clean-up work