Barback

1 year

Be a Pineapple Ambassador and exemplify hospitality.

Make Money in a Fun, Safe and Friendly Environment!

Hala Kahiki is a Chicagoland Icon established in 1964. We focus on our high quality tropical cocktail menu and standards of service. Check out our reviews!

Hiring for 2-4 days per week.

Some experience is preferred, but we will train any candidate that has the right personality and customer service experience. Must be 21 years of age.

Job description: Barbacks are responsible for stocking the bar, coolers and storage areas with appropriate items. Help maintain cleanliness and sanitation standards of these areas. Assists the Bartender with side work, glass washing, bussing and restocking. Assists the Bussers/Host as needed

Essential Functions

• Stock/restock appropriate areas of the bar with alcohol, glassware, ice and supplies
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively transport glassware via serving tray,
• Capable of carry/lifting ice buckets and cases of liquor/beer
• Ability to safely tolerate hands being exposed to liquids frequently, including water, cleaning solutions, alcohol, various juices and other liquids
• Safely and effectively use and operate all necessary tools and equipment, including knives and blenders
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Manually wash and sanitize glassware using a three compartment sink
• Account for and maintain the security of all bar stock and inventory
• Ability to recognize an intoxicated guest, refuse to overserve guests and seek out management with any concerns about a guest that appears intoxicated
• Understand and respond knowledgeably to questions about the restaurant and menu
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Comply with all safety and sanitation guidelines and procedures
• Successfully complete alcohol awareness training
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed

All positions offer benefits - PTO, 401k, And Most Of All Flexible Shifts. All shifts are reasonable hours, no mandatory 10 - 12 hour shifts. Closed Mondays and all major holidays (Christmas Eve & Day, NYE & NY Day, 4th of July, Memorial Day, Labor Day, Thanksgiving, Easter Sunday).

Some experience is preferred. Shifts will range from 1:30pm in the afternoon to late late evenings (3am) when you're done with side work.

Must have:

• Strong willingness to learn intricate menu
• Passion for the restaurant industry
• Commitment to the highest industry standards
• Must be able to work a flexible schedule of nights, days, weekends and minimal holidays with availability for Friday, Saturday and Sunday
• Great Punctuality
• Reliable transportation - We're not close to public transportation.

Must be:

- 21 years of age
- Self driven with a professional go-getter attitude
- Great communicator and aware of customer & co-workers needs

- Above all, a TEAM player

Compensation: Hourly ($16.50 - $18.50) plus tips

Estimated Weekly Tips: $125

Benefits & Perks: Health Insurance, Paid Time Off, 401k, Dining Discounts

Teamwork

Attention to Detail

Customer Service

High Volume Service

Work Well Under Pressure

Work In a Fast-Paced Environment

Communication

People Skills

Conflict Resolution

Positive Attitude

Service Procedures

Guest Service

POS Systems

Spirits Knowledge

Food Safety Knowledge

Cocktail Making

Professionalism

Organizational Skills

Beverage Service

Multitasking

Taking Direction and Feedback

Can Lift Up to 30 Lbs

Bending / Kneeling / Reaching / Stooping

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