Event Coordinator Manhattan University

Position Title: Event Coordinator

Reports To: Director of Events & Conference Services

Salary: $64,350

Position Summary:

The Event Coordinator supports the Events & Conference Services department with the primary responsibility of managing the coordination of room reservations in 25Live for spaces in the Raymond W. Kelly Student Commons and multiple venues on-campus. The position involves extensive communication and coordination with campus event organizers to plan event logistics and simultaneously meet event driven deadlines for a fast-paced department. This role also acts as a liaison and onsite support for organizers including but not limited to Admissions, Student Life, and Academic Affairs events before, during and post events.

The ideal candidate will be proactive, approachable, and committed to creating positive guest experiences. The role demands flexibility, a solutions-focused mindset, and a passion for hospitality. The Coordinator will confirm all room layouts and event details with requesters and communicate the final details with the execution team. The Coordinator also assists the Assistant Director with high-profile events (Commencement, Convocations, dedications, etc.) Additionally, this role will also work with the external community in hosting day events, as assigned, and supporting operations for the summer conference season. This is an in person on campus non - remote position.

Key Responsibilities:

• Serve as the primary point of contact for internal departments, handling a high level of inquiries (phone, email, and walk-in inquiries) in a timely fashion with professionalism and warmth.

• Manage and confirm room reservations using the 25Live system, including detailed communication regarding room layouts, audio-visual requirements, and event setups.

• Work collaboratively and communicate event logistics clearly and effectively to all relevant stakeholders.

• Ensure satisfaction by promptly addressing concerns and providing timely solutions.

• Monitor and track expenses related to events, ensuring adherence to budget constraints.

• Manage a small portfolio of external clients.

• Handle all phases of external event coordination within the portfolio including communications, contracts, invoicing, insurance, staffing, and on-site presence.

• Supports the summer conferences operations, ensuring excellent customer service and operational efficiency.

• Provide guidance and oversight to student workers and event volunteers, including training, scheduling, and feedback.

• Assist with high-profile internal events and perform miscellaneous projects as assigned. Provide onsite event support and troubleshooting as needed.

• Other duties and special projects as assigned.

Education:

• Associates degree required

• Bachelor?s degree preferred

• Equivalent experience may substitute for some educational requirements

Work Experience:

• At least 1 years of experience in event coordination, operations, or hospitality

Additional Requirements:

• Experience in event planning, client service, and operational logistics preferred

• Ability to learn space reservation software (ex: 25Live) and event AV coordination

• Strong organizational skills and attention to detail

• Excellent verbal and written communication

• Ability to manage multiple projects in a fast-paced environment

• Proficient in Microsoft Office and online collaboration tools

• High degree of independence, professionalism, and customer service orientation

• Ability to work evenings and weekends as needed

• Able to lift up to 25 lbs and walk/stand for extended periods during events

• High level of professionalism and adaptability under pressure

• Valid driver?s license preferred

• Work is primarily on campus in an event and office environment

Founded in 1853, Manhattan University is an independent Catholic Lasallian institution located in Riverdale, NY that embraces students of all faiths, cultures, and traditions. The mission of the University is to provide a dynamic student-centered educational experience that prepares graduates for lives of personal development, professional success, civic engagement, and service to their fellow human beings. We expect our faculty, administration, and staff to be knowledgeable about our mission and to make a positive contribution to the mission.

Manhattan University provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, race, creed, color, sexual orientation, military status, sex, disability, marital status, partnership status, pregnancy, caregiver status, domestic violence victim status, gender identity or expression, arrest or conviction record, criminal history, credit history, national origin, alienage or citizenship status, unemployment status and salary history. Manhattan University values and celebrates diversity and is committed to providing an inclusive environment for all employees. All interested, qualified persons are encouraged to apply.