Concierge Jobs in Point Clear, AL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Key Responsibilities: Guest Services & Hospitality: Warmly greet each guest upon arrival and offer a complimentary beverage to enhance their experience....
In Person- SR COMPANIES LLC
- Daphne, AL (9 miles from Point Clear, AL)
- 18 days ago
- Daphne, AL (9 miles from Point Clear, AL)
- 18 days ago
Share job details to Concierge PT WKD Included Seagrass Village Daphne - Daphne, AL 36526 Concierge PT WKD Included Description Summary : Enhances and improves the SRIM experience for our residents,...
In Person Part Time- SR COMPANIES LLC
- Daphne, AL (9 miles from Point Clear, AL)
- 30+ days ago
- Daphne, AL (9 miles from Point Clear, AL)
- 30+ days ago
Share job details to Concierge PT WKND included Seagrass Village Daphne - Daphne, AL 36526 Concierge PT WKND included Overview Salary Range $15.00 Description Summary : Enhances and improves the SRIM...
In Person Part Time- Spanish Fort, AL (18 miles from Point Clear, AL)
- 45+ days ago
- Spanish Fort, AL (18 miles from Point Clear, AL)
- 45+ days ago
Horton, Inc. is currently looking for an Online Sales Concierge. The right candidate will specialize in the process of converting internet leads to onsite traffic/sales....
In Person- PCH Hotels & Resorts
- Point Clear, AL
- 60+ days ago
- Point Clear, AL
- 60+ days ago
Named Marriott's Hotel of the Year for the Distinctive Premium Brand, we pride ourselves on delivering guest service excellence....
In Person Part TimeConcierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Point Clear, AL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Point Clear, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Private Duty Care
- Dietary Restrictions
- Guest Service
- Fine Dining
- Service-Oriented
- Front Office
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Reception
- Reimbursement
- General Office Duties
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- Microsoft Windows
- Event Planning
- Retail
- High School Diploma
- Initiative
- Events
- Typing
- Driving
- Microsoft Outlook
- Punctual
- Interpersonal Skills
- Writing Skills
- English
- Verbal Communication
- Inventory Management
- Policy Development
- Telephone Skills
- Data Entry
- Flexibility
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Teamwork
- Staff Supervision
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Time Management
- Leadership
- Communication Skills
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