Concierge Jobs in Vestavia Hills, AL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Will Rogers had it figured out when he said You never get a second chance to make a first impression Our concierges are personable and friendly individuals who play a large role in creating a meaningful...
- Birmingham, AL (6 miles from Vestavia Hills, AL)
- 11 days ago
- Birmingham, AL (6 miles from Vestavia Hills, AL)
- 11 days ago
Job Summary: The ClubLife Concierges will play an integral in-part with the Member Experience Team supporting project work and goals....
Customer Experience Representative Birmingham, AL Airport
- Birmingham, AL (6 miles from Vestavia Hills, AL)
- 12 days ago
- Birmingham, AL (6 miles from Vestavia Hills, AL)
- 12 days ago
services, or administrative support Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol...
Overnight On Call Concierge, Hope Lodge
- Birmingham, AL (6 miles from Vestavia Hills, AL)
- 15 days ago
- Birmingham, AL (6 miles from Vestavia Hills, AL)
- 15 days ago
Previous experience in hospitality, guest services, or a related field is preferred....
Front Office Concierge $15/hr.
- Birmingham, AL (6 miles from Vestavia Hills, AL)
- 60+ days ago
- Birmingham, AL (6 miles from Vestavia Hills, AL)
- 60+ days ago
Responds and coordinates all guest requests for special arrangements or services, courteously and efficiently and informs guests of hotel services, features and room amenities....
Spa Concierge $14/hr (Part-Time)
- Birmingham, AL (6 miles from Vestavia Hills, AL)
- 90+ days ago
- Birmingham, AL (6 miles from Vestavia Hills, AL)
- 90+ days ago
As a member of our hospitality team, the primary responsibility of a Spa Concierge is to provide exceptional customer service and serve as the initial point of contact for guests visiting the spa....
- Mountain Brook, AL (5 miles from Vestavia Hills, AL)
- 45+ days ago
- Mountain Brook, AL (5 miles from Vestavia Hills, AL)
- 45+ days ago
Whenpany guest services vehicles are available on property,pany policy requires that one must be 21 years of age or older to drive apany vehicle and pass a yearly Motor Vehicle Report (MVR) review in...
- Birmingham, AL (6 miles from Vestavia Hills, AL)
- 90+ days ago
- Birmingham, AL (6 miles from Vestavia Hills, AL)
- 90+ days ago
We are hiring for Full Time and Part Time Spa Concierge. At The Woodhouse, we value our team members and strive for excellence with every guest experience....
Demographic Data for Vestavia Hills, AL
Moving to Vestavia Hills, AL? Find some basic demographic data about Vestavia Hills, AL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Vestavia Hills, AL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Vestavia Hills, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills