Concierge Jobs in Falcon, CO
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Concierge "AS NEEDED CONCIERGE"
- Colorado Springs, CO (19 miles from Falcon, CO)
- 11 days ago
- Colorado Springs, CO (19 miles from Falcon, CO)
- 11 days ago
Concierge "AS NEEDED CONCIERGE" The Inn at Garden Plaza Colorado Springs, CO Employment Status: PRN Pay Interval: Hourly Pay Rate Minimum: 16 Shift: Varies Do you have a caring heart for seniors in...
- Colorado Springs, CO (19 miles from Falcon, CO)
- 19 days ago
- Colorado Springs, CO (19 miles from Falcon, CO)
- 19 days ago
greeter to all guests, visitors, residents and families entering front lobby Creates and maintains a positive atmosphere of warmth and hospitality Interacts with all individuals professionally and courteously...
- Colorado Springs, CO (19 miles from Falcon, CO)
- 25 days ago
- Colorado Springs, CO (19 miles from Falcon, CO)
- 25 days ago
Address athlete questions promptly and courteously; address feedback utilizing the LEARN Model....
- Monument, CO (18 miles from Falcon, CO)
- 30+ days ago
- Monument, CO (18 miles from Falcon, CO)
- 30+ days ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
- Colorado Springs, CO (19 miles from Falcon, CO)
- 60+ days ago
- Colorado Springs, CO (19 miles from Falcon, CO)
- 60+ days ago
Answering, screening, and forwarding calls in a professional and courteous manner. Handling general phone inquiries about the organization....
Demographic Data for Falcon, CO
Moving to Falcon, CO? Find some basic demographic data about Falcon, CO below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Falcon, CO
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Falcon, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- Call Center Experience
- One Call Resolution
- Market Analysis
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Music
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Microsoft Outlook
- Events
- Telephone Skills
- Driving
- Verbal Communication
- Typing
- Flexibility
- Inventory Management
- Data Entry
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Problem Solving
- Regulations
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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