Concierge Jobs in Fort Collins, CO
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Concierge - Part Time - Senior Living Community
- Fort Collins, CO
- 45+ days ago
- Fort Collins, CO
- 45+ days ago
Other: Be friendly, courteous, patient, understanding, and work well with people including staff, residents, and families. Meet deadlines, organize, and prioritize the work load....
Concierge Overnights, PRN Senior Living Community
- Fort Collins, CO
- 45+ days ago
- Fort Collins, CO
- 45+ days ago
Concierge, Overnights Pay Range: $17.00 - $19.00 PRN (as needed/on call) Team members scheduled 24 hours per week or more are elibigle for benefits Make a difference by providing great care and love...
Demographic Data for Fort Collins, CO
Moving to Fort Collins, CO? Find some basic demographic data about Fort Collins, CO below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Fort Collins, CO
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Fort Collins, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Driving
- Microsoft Outlook
- Events
- Writing Skills
- Telephone Skills
- Verbal Communication
- Flexibility
- Interpersonal Skills
- Inventory Management
- Data Entry
- Policy Development
- Multitasking
- English
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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