Concierge Jobs in Lewes, DE
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Rehoboth Beach, DE (4 miles from Lewes, DE)
- 15 days ago
- Rehoboth Beach, DE (4 miles from Lewes, DE)
- 15 days ago
-Brandywine Living Concierge Do you have a passion for customer service? Do you want to be part of a service team who changes lives? Does being a brand ambassador sound exciting to you?...
- Cape May, NJ (22 miles from Lewes, DE)
- 17 days ago
- Cape May, NJ (22 miles from Lewes, DE)
- 17 days ago
These duties may be described as, but not limited to: Greet guest in a friendly and courteous manner. Coordinate special events or special projects as assigned....
- Cape May, NJ (22 miles from Lewes, DE)
- 30+ days ago
- Cape May, NJ (22 miles from Lewes, DE)
- 30+ days ago
Handle guests’ questions and concerns promptly, professionally, and courteously. Maintain complete confidentiality in all guest matters in accordance with company policy....
Demographic Data for Lewes, DE
Moving to Lewes, DE? Find some basic demographic data about Lewes, DE below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Lewes, DE
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Lewes, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Events
- Microsoft Outlook
- Driving
- Telephone Skills
- Verbal Communication
- Flexibility
- Data Entry
- Inventory Management
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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