Concierge Jobs in Cocoa Beach, FL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Melbourne, FL (17 miles from Cocoa Beach, FL)
- 6 days ago
- Melbourne, FL (17 miles from Cocoa Beach, FL)
- 6 days ago
The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature...
- Melbourne, FL (17 miles from Cocoa Beach, FL)
- 8 days ago
- Melbourne, FL (17 miles from Cocoa Beach, FL)
- 8 days ago
Avante at Melbourne is seeking a Resident Concierge (CNA)- Join our Avante Skilled Nursing and Rehabilitation Team! Avante at Melbourne offers Daily Pay!! Work today, get paid today!...
Customer Experience Representative
- Cape Canaveral, FL (5 miles from Cocoa Beach, FL)
- 45+ days ago
- Cape Canaveral, FL (5 miles from Cocoa Beach, FL)
- 45+ days ago
services, or administrative support Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future....
Concierge Sales Representative
- Melbourne, FL (17 miles from Cocoa Beach, FL)
- 90+ days ago
- Melbourne, FL (17 miles from Cocoa Beach, FL)
- 90+ days ago
What You’ll Be Doing The Concierge Sales Representative is the Subject Matter Expert (SME) for all pre-sales inquiries/questions regarding the automotive purchase of luxury vehicles....
Demographic Data for Cocoa Beach, FL
Moving to Cocoa Beach, FL? Find some basic demographic data about Cocoa Beach, FL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Cocoa Beach, FL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Cocoa Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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