Concierge Jobs in Hawaii
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation....
MARKETING CONCIERGE Job ID: 4336 Area of Talent: Marketing Category: Marketing Location: Poipu, HI Date Posted: 04/22/2025 Property: Point at Poipu Sales Center New Marketing Concierge may be eligible...
SUITE EXPERIENCE CONCIERGE The Four Seasons Resort Hualalai is looking for a Suite Experience Concierge who share s a passion for excellence and who infuse s enthusiasm into everything they do....
No benefits **How You'll Shine:** As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration...
Title: ON - CALL Guest Services Associate: Kauai Coast Resort at Beach Boy
- Kapaa, HI
- 3 days ago
- Kapaa, HI
- 3 days ago
No benefits How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration...
Paying special attention to front line guest service excellence standards....
Passionate about guest service and a minimum of 1 year of similar work experience. A post-secondary diploma or degree would be a plus....
Title: Guest Services Associate : Club Wyndham Ka Eo Kai Resort
- Princeville, HI
- 6 days ago
- Princeville, HI
- 6 days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
SCHEDULE DETAILS: Our In House Marketing Concierge will work a flexible schedule to include weekends and holidays....
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
Title: Guest Services Associate: Club Wyndham Kauai Beach Villas Resort
- Lihue, HI
- 11 days ago
- Lihue, HI
- 11 days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
The pay scale* for the Spa Concierge is $25.79....
Title: Guest Services Associate: Club Wyndham Kappa Shores Resort
- Kapaa, HI
- 13 days ago
- Kapaa, HI
- 13 days ago
SHIFT: shift Friday - sunday 6a-230p and monday - tuesday 9a-530p How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part...
The pay scale* for the Spa Concierge is $25.79....
Previous experience in hospitality, guest services, or a related field is preferred....
Demographic Data for Hawaii
Moving to Hawaii? Find some basic demographic data about Hawaii below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Hawaii
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Hawaii offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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