Concierge Jobs in Covington, KY
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Concierge / Inside Sales -US Based Remote
- Cincinnati, OH (7 miles from Covington, KY)
- 3 days ago
- Cincinnati, OH (7 miles from Covington, KY)
- 3 days ago
Customer Experience Concierge / Inside Sales (Remote)** Anywhere Real Estate Inc. is the nations leading and most integrated provider of residential real estate services....
Remote WorkConcierge Performance Associate
- Cincinnati, OH (7 miles from Covington, KY)
- 9 days ago
- Cincinnati, OH (7 miles from Covington, KY)
- 9 days ago
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Concierge Performance...
Sales Associate - COLOR & CURL CONCIERGE - 6118 Florence, KY
- Florence, KY (6 miles from Covington, KY)
- 17 days ago
- Florence, KY (6 miles from Covington, KY)
- 17 days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
Sales Associate-Color & Curl Concierge 06118 Florenceky
- Florence, KY (6 miles from Covington, KY)
- 25 days ago
- Florence, KY (6 miles from Covington, KY)
- 25 days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
- Mason, OH (23 miles from Covington, KY)
- 26 days ago
- Mason, OH (23 miles from Covington, KY)
- 26 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Aftermarket Customer Experience Representative (CXR)
- Cincinnati, OH (7 miles from Covington, KY)
- 30+ days ago
- Cincinnati, OH (7 miles from Covington, KY)
- 30+ days ago
Aftermarket Customer Experience Representative (CXR). This position is a front-line customer facing role with a direct impact of the customer's experience with Rotex. You will be working from...
Patient Concierge Services Internship
- Cincinnati, OH (7 miles from Covington, KY)
- 45+ days ago
- Cincinnati, OH (7 miles from Covington, KY)
- 45+ days ago
Our global activities are growing, and we are currently seeking a part-time or full-time, office-based Intern to join our Patient Recruitment & Retention team. This position will provide support...
- West Chester, OH (19 miles from Covington, KY)
- 90+ days ago
- West Chester, OH (19 miles from Covington, KY)
- 90+ days ago
The Position : Were looking for a Guest Care Concierge Responsibilities: The team member in this position must exhibit certain characteristics and perform specific duties during their daily or weekly...
Remote WorkConcierge and Hospitality Coordinator- Full time
- Cincinnati, OH (7 miles from Covington, KY)
- 90+ days ago
- Cincinnati, OH (7 miles from Covington, KY)
- 90+ days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
Demographic Data for Covington, KY
Moving to Covington, KY? Find some basic demographic data about Covington, KY below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Covington, KY
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Covington, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Inside Sales
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Genetics
- People Oriented
- Acting
- Fitness
- Music
- Long-Term Disability
- Wellness
- Complaint Resolution
- Reimbursement
- Energetic
- Reception
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Flexibility
- Interpersonal Skills
- Data Entry
- English
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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