Concierge Jobs in Covington, KY
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Patient Concierge Services Internship
- Cincinnati, OH (7 miles from Covington, KY)
- 5 days ago
- Cincinnati, OH (7 miles from Covington, KY)
- 5 days ago
Our global activities are growing, and we are currently seeking a part-time or full-time, office-based Intern to join our Patient Recruitment & Retention team. This position will provide support...
- Mason, OH (23 miles from Covington, KY)
- 6 days ago
- Mason, OH (23 miles from Covington, KY)
- 6 days ago
Horton, Inc. is currently looking for an Online Sales Concierge. The right candidate will specialize in the process of converting internet leads to onsite traffic/sales....
Health Services Administrative Assistant & Concierge
- Cincinnati, OH (9 miles from Covington, KY)
- 10 days ago
- Cincinnati, OH (9 miles from Covington, KY)
- 10 days ago
Assist with the development and implementation of concierge-level services and amenities for short-term stay residents....
- Cincinnati, OH (7 miles from Covington, KY)
- 19 days ago
- Cincinnati, OH (7 miles from Covington, KY)
- 19 days ago
Receptionist Responsibilities include: Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community...
Bilingual Customer Experience Representative (English/Spanish)
- Hebron, KY (9 miles from Covington, KY)
- 26 days ago
- Hebron, KY (9 miles from Covington, KY)
- 26 days ago
Job Type Full-time Description About Us KeyMe is revolutionizing lockout solutions for homes, cars and businesses. Via artificial intelligence and robotics, KeyMe allows users to store, share, and...
Remote Work- West Chester, OH (19 miles from Covington, KY)
- 45+ days ago
- West Chester, OH (19 miles from Covington, KY)
- 45+ days ago
The Position : Were looking for a Guest Care Concierge Responsibilities: The team member in this position must exhibit certain characteristics and perform specific duties during their daily or weekly...
Remote Work- Mason, OH (23 miles from Covington, KY)
- 60+ days ago
- Mason, OH (23 miles from Covington, KY)
- 60+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Concierge and Hospitality Coordinator- Full time
- Cincinnati, OH (7 miles from Covington, KY)
- 60+ days ago
- Cincinnati, OH (7 miles from Covington, KY)
- 60+ days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
Demographic Data for Covington, KY
Moving to Covington, KY? Find some basic demographic data about Covington, KY below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Covington, KY
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Covington, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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